Patient Access Specialist

Inova; Alexandria (VA); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health coverage

Retirement match

Education assistance

Mental health support

Paid time off & flexible schedules

Job summary

Inova Alexandria Hospital - Outpatient is seeking a dedicated Patient Access Associate to join the team. This Full-Time position runs 10:00 AM–6:30 PM and supports patient intake, registration, and financial counseling within the EMR environment.

We offer comprehensive benefits including health coverage, retirement matching, education assistance, mental health support, and flexible work options. Inova is a respected nonprofit healthcare provider in Northern Virginia.

Qualifications

• Education: High School Diploma or GED.

Responsibilities

• Patient Intake, Registration and Documentation: Registers patients, verifies identity and insurance, collects basic information, enters demographics, and scans forms.
• Administrative & Technology Operations: Scans documents, answers phones, and uses electronic medical record (EMR) and eligibility tools.
• Case Management Tasks: Notifies case managers and documents referrals.
• Financial Counseling: Provides estimates and collects payments.
• Insurance & Contract Coordination: Verifies basic eligibility and coverage.

Education

High School Diploma or GED

Job description

Inova Alexandria Hospital - Outpatient is looking for a dedicated Patient Access Associate to join the team. This role will be Full-Time, 10:00AM - 6:30PM.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health:offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement:Inova matches the first 5% of eligible contributions – starting on your first day.
• Tuition and Student Loan Assistance:offeringup to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support:offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance:offeringpaid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities.

Patient Access Associate Job Responsibilities:

• Patient Intake, Registration and Documentation: Registers patients, verifies identity and insurance, collects basic information, enters demographics, and scans forms.
• Administrative & Technology Operations: Scans documents, answers phones, and uses electronic medical record (EMR) and eligibility tools.
• Case Management Tasks: Notifies case managers and documents referrals.
• Financial Counseling: Provides estimates and collects payments.
• Insurance & Contract Coordination: Verifies basic eligibility and coverage.

Minimum Qualifications:

• Education:High School Diploma or GED
• Licensure:None
• Certification:None
• Experience: None

Preferred Qualifications:

• Patient Access Associate experience

About Us

We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare.

Inova Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.