Patient Access Specialist: Front Desk & Scheduling Pro

UNAVAILABLE; Portland (OR); On-site; USD 35,000 - 45,000; Full time

Job summary

Family Medicine East Portland is seeking a Patient Access Specialist to provide excellent customer service, schedule appointments, and manage patient check-in/out processes. This role involves greeting patients, verifying information, and assisting with payment collections.

The ideal candidate should have experience in a medical office setting and possess strong communication and organizational skills. A degree in business or related healthcare field is preferred, along with the ability to multitask in a busy environment.

Qualifications

• Six months of work experience in a medical office or public contact position.
• Basic computer keyboarding skills including typing 30-45 wpm.
• Bilingual in Russian, Spanish, or Vietnamese is a plus.

Responsibilities

• Provide excellent customer service and schedule appointments.
• Check patients in and out, verify demographic and insurance information.
• Assist with back-up duties and participate in quality improvement projects.

Skills

Customer service

Basic computer skills

Communication skills

Multitasking

Organizational skills

Education

Associate or bachelor’s degree in business or related field

Tools

Microsoft Office (Excel and Word)

Job description

Family Medicine East Portland is seeking a Patient Access Specialist to provide excellent customer service, schedule appointments, and manage patient check-in/out processes. This role involves greeting patients, verifying information, and assisting with payment collections.

The ideal candidate should have experience in a medical office setting and possess strong communication and organizational skills. A degree in business or related healthcare field is preferred, along with the ability to multitask in a busy environment.