Patient Access & Scheduling Specialist

Womens Healthcare Associates; Portland (OR); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical/Vision

Dental

401(k)

LTD Insurance

Life Insurance

Maternity Leave

STD Insurance

Voluntary Life Insurance

Long Term Care

Flexible Spending Account

Dependent Care

Transportation Benefit

PTO & Holidays

Work-Life Balance

Employee Assistance Program

Breastfeeding Support

Job summary

Women's Healthcare Associates in Portland, OR is seeking a friendly front desk receptionist to welcome patients, schedule appointments, collect co-pays, and answer phones. This 40 hr/wk position requires in-person patient contact at NW Perinatal West & East clinics, Monday–Friday with some evenings and weekends.

You will greet patients, collect payments, update records, and coordinate with clinical staff to ensure smooth daily operations.

Qualifications

• High school diploma or GED is required.
• Ability to multi-task and prioritize efficiently.
• Customer service experience required; medical office experience preferred.
• Basic computer skills including Microsoft Office.
• Excellent people skills a must.

Responsibilities

• Greets patients and visitors in person or on the telephone, answers or refers questions to the appropriate recipient.
• Records and collects co-pays, deposits, and account payments and prints receipts.
• Notifies WHA staff of patient’s arrival.
• Obtains records, performs data entry, verifies and updates personal, health, billing and insurance information.
• Scans and updates insurance information into patient’s account.
• Ensures reception area and waiting room are clean and neat.

Skills

Customer service

Multitasking

Microsoft Office

Data entry

People skills

Education

High school diploma or GED

Job description

Women's Healthcare Associates in Portland, OR is seeking a friendly front desk receptionist to welcome patients, schedule appointments, collect co-pays, and answer phones. This 40 hr/wk position requires in-person patient contact at NW Perinatal West & East clinics, Monday–Friday with some evenings and weekends.

You will greet patients, collect payments, update records, and coordinate with clinical staff to ensure smooth daily operations.