Patient Access Specialist - Front Desk (Bilingual)

Sun River Health; Town of Haverstraw (NY); On-site; USD 41,600 - 48,134; Full time

Job summary

Sun River Health in Haverstraw, NY seeks a Full‑Time Patient Representative/Front Desk Receptionist to greet patients, manage registrations and access to services. The role emphasizes patient-friendly communication, handling scheduling, insurance verification, and fee collection, with bilingual English/Spanish preferred.

The clinic serves underserved communities and values accuracy, empathy, and teamwork in daily patient interactions.

Qualifications

• High School diploma/GED required.
• 2–4 years of related work experience.
• Preferred bilingual English/Spanish (oral and written).

Responsibilities

• Assist with daily reception activities and ensure all processes for patient services are initiated.
• Communicate effectively with team members and patients regarding all aspects of service.
• Serve as the primary phone and mail contact for patients.
• Schedule appointments, collect fees, and explain services/charges.
• Distribute materials to patients, including patient satisfaction cards, patient rights and other materials.
• Verify all insurance and set fees based on the sliding-scale fee.

Skills

Bilingual English/Spanish

Education

High School diploma/GED

Job description

Sun River Health in Haverstraw, NY seeks a Full‑Time Patient Representative/Front Desk Receptionist to greet patients, manage registrations and access to services. The role emphasizes patient-friendly communication, handling scheduling, insurance verification, and fee collection, with bilingual English/Spanish preferred.

The clinic serves underserved communities and values accuracy, empathy, and teamwork in daily patient interactions.