Patient Access Specialist: Fast Registration & Verification

Gila Regional Medical Center; Silver City (NM); On-site; USD 30,000 - 40,000; Full time

Job summary

Gila Regional Medical Center is looking for a Patient Access Representative to handle the greeting and registration of patients. You will be responsible for gathering demographic and billing information, verifying insurance, and assisting in daily operations. The ideal candidate should have a high school diploma, customer service experience, and familiarity with medical terminology. Bilingual in Spanish is a plus. This role demands accuracy, confidentiality, and efficiency in a busy healthcare setting.

Qualifications

• Minimum High School Diploma or GED required.
• 1 to 2 years of college education preferred.
• Customer service experience required, with insurance billing preferred.
• Familiarity with medical terminology is necessary.
• Basic computer skills required.

Responsibilities

• Greet and register patients accurately and courteously.
• Verify insurance eligibility and obtain authorizations.
• Maintain patient confidentiality in compliance with HIPAA.
• Provide front-line customer service and assist visitors.
• Operate the central phone and alarm systems.

Skills

Customer service

Insurance billing

Medical terminology

Computer skills

Bilingual in Spanish

Education

High School Diploma or GED

1 – 2 years college preferred

Tools

Microsoft Outlook

Job description

Gila Regional Medical Center is looking for a Patient Access Representative to handle the greeting and registration of patients. You will be responsible for gathering demographic and billing information, verifying insurance, and assisting in daily operations. The ideal candidate should have a high school diploma, customer service experience, and familiarity with medical terminology. Bilingual in Spanish is a plus. This role demands accuracy, confidentiality, and efficiency in a busy healthcare setting.