Patient Access Specialist — Fast, Friendly Check-In

St. Tammany Health System; Covington (LA); On-site; USD 22,000 - 28,000; Full time

Job summary

St. Tammany Health System in Covington, LA is seeking a Patient Access Representative to handle patient check-in with focus on throughput and service quality. You will collect accurate information, protect patient privacy, and explain rights under HIPAA and policy.

The role supports high standards of customer service. Scheduled to 40 hours per week, Monday through Friday, with potential weekend coverage as needed.

Qualifications

• Excellent written and verbal communication with patients and insurance carriers.
• Ability to work in a fast-paced professional environment.
• Excellent organizational skills and maintains a neat work environment.
• Promotes a positive image while maintaining confidentiality.

Responsibilities

• Manage efficient patient check-in and ensure accurate information collection.
• Support throughput and exceptional customer service aligned with HIPAA and policy.
• Recognize patient rights and privacy in all interactions.
• Coordinate with outpatient and satellite locations as appropriate.

Skills

Communication

Customer service

Fast-paced environment

Organization

Confidentiality

Education

High school diploma

Job description

St. Tammany Health System in Covington, LA is seeking a Patient Access Representative to handle patient check-in with focus on throughput and service quality. You will collect accurate information, protect patient privacy, and explain rights under HIPAA and policy.

The role supports high standards of customer service. Scheduled to 40 hours per week, Monday through Friday, with potential weekend coverage as needed.