Outpatient Patient Access Specialist

St. Tammany Parish Hospital; Covington, Northern (LA, KY); Hybrid; USD 28,000 - 36,000; Full time

Job summary

St. Tammany Health System in Covington, LA is seeking a Patient Access Representative to support outpatient services. The role focuses on efficient patient check-in, accurate data collection, and protecting patient privacy in line with HIPAA and policies.

You will interact with patients and insurance carriers, ensuring a smooth flow through registration and scheduling while maintaining a courteous, professional presence in a fast-paced environment.

Qualifications

• Excellent written and verbal communication with patients and insurance carriers.
• Ability to work in a fast-paced professional environment.
• Excellent organizational skills and maintains a professional and neat work environment.
• Promotes a positive image while maintaining strict confidentiality.

Responsibilities

• Check in patients for outpatient visits and ensure accurate information collection.
• Maintain throughput and prioritize customer service and confidentiality.
• Coordinate with clinical and billing teams as needed to support the patient flow.
• Follow HIPAA regulations and company policies at all times.

Skills

Communication skills

Customer service

Attention to detail

Confidentiality

Education

High school diploma or equivalent

Job description

St. Tammany Health System in Covington, LA is seeking a Patient Access Representative to support outpatient services. The role focuses on efficient patient check-in, accurate data collection, and protecting patient privacy in line with HIPAA and policies.

You will interact with patients and insurance carriers, ensuring a smooth flow through registration and scheduling while maintaining a courteous, professional presence in a fast-paced environment.