Patient Access Specialist ED - FT; 7:00 P.M.- 7:00 A.M. (7 ON/ 7 OFF)

Jackson Hospital; Montgomery (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Jackson Hospital is seeking an experienced Patient Access/Registration professional responsible for accurate data collection and managing patient financial responsibilities at the point of service. Tasks include pre-registration, registration, payer ID, benefits verification, and referrals to financial counseling.

The ideal candidate has a high school diploma or equivalent, strong communication skills, and the ability to type 40–50 words per minute.

Qualifications

• High school diploma or equivalent.
• Previous business office experience preferred in a healthcare environment.
• Ability to interact with the public, including children, adolescents, adults and geriatric.
• Ability to interpret and possess basic medical and anatomy terminology skills.
• Manual dexterity and visual acuity to utilize PC and calculator.
• Visual acuity for filing and proofing documents.
• Ability to sit for prolonged periods.
• Verbal communication and hearing ability to communicate with customers.
• Typing 40 to 50 words per minute.

Responsibilities

• Pre-registration and registration tasks.
• Payer identification and verification.
• Referral to financial counseling as needed.
• Point of service collections and data gathering in computer systems.
• Verify benefits eligibility and coordination of benefits.
• Determine and collect patient financial responsibility.
• Ensure compliance with Medicare and other regulatory requirements (HIPAA, EMTALA).
• Communicate clearly with patients, families, and staff using AIDET.

Skills

Data entry

Customer service

Medical terminology

Typing speed 40–50 wpm

Communication

Education

High school diploma or equivalent

Tools

Calculator use

Job description

Dependent upon assignment within the department, responsibilities may include pre-registration, registration, payer identification and verification, referral to financial counseling, and point of service collections. Vital functions include: timely, accurate and complete data gathering and entry in the computer system(s) of patient demographic and benefit information, verification of benefits eligibility and limitations, coordination of benefits, determination and collection of patient’s financial responsibility at the point of service, and satisfaction of regulatory requirements (medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA). Ability to communicate concisely and clearly is important. Essential is the ability to use AIDET and provide excellent customer service to patients, patients’ family members, healthcare providers, medical staff offices, and peers.

High school diploma or equivalent. Previous business office experience preferred in a healthcare environment. Ability to interact with the public, i.e. children, adolescents, adults and geriatric. Ability to interpret and possess basic medical and anatomy terminology skills. Manual dexterity and visual acuity necessary to utilize the PC and calculator. Visual acuity also necessary for filing and proofing documents. Ability to sit for prolonged periods of time. Verbal communication and hearing ability to communicate with a multitude of customers. Frequent lifting of patient luggage (25-40 lbs.) Ability to type 40 to 50 words per minute.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled