Patient Access Specialist - Day Shift, Flexible Schedules

Trinity Health Mid-Atlantic; Wilmington (DE); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Free onsite parking

Comprehensive benefits package

Referral rewards program

Job summary

Saint Francis Hospital in Wilmington, DE is seeking a Patient Registration Representative to handle outpatient and inpatient registration, provide information to patients and families, and ensure financial eligibility at point of service. The role supports smooth patient flow and top-notch customer service across all departments.

The PAR I position requires EPIC EMR knowledge, strong communication, and the ability to work 40 hours per week with day shifts, including weekends.

Qualifications

• High School graduate degree required
• At least 1 year of experience in hospital admissions, business office and/or physician's office
• Knowledge of EPIC EMR
• Knowledge of insurance verification preferred
• Strong verbal and written communication skills
• Medical Terminology required
• HFMA CRCR or NAHAM CHAA within 1 year of hire

Responsibilities

• Perform outpatient and inpatient registration functions
• Provide general information to hospital users, patients and families
• Ensure patients meet financial requirements
• Provide excellent patient-focused customer service
• Communicate effectively to service delivery areas to maximize patient flow and customer service

Skills

Strong communication

Medical Terminology

Education

High School diploma

HFMA CRCR or NAHAM CHAA within 1 year

Tools

EPIC EMR

Insurance verification systems

Job description

Saint Francis Hospital in Wilmington, DE is seeking a Patient Registration Representative to handle outpatient and inpatient registration, provide information to patients and families, and ensure financial eligibility at point of service. The role supports smooth patient flow and top-notch customer service across all departments.

The PAR I position requires EPIC EMR knowledge, strong communication, and the ability to work 40 hours per week with day shifts, including weekends.