Patient Access Specialist — Day Shift

Jefferson Health Plans; Pennsylvania; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Prescription coverage

Dental insurance

Vision insurance

Life insurance

Disability insurance

Retirement plans

Tuition assistance

Job summary

Jefferson Health Plans seeks a Patient Access Representative for the Antenatal Testing Unit at Einstein Montgomery in East Norriton, PA. Duties include registering patients, collecting demographics and insurance details, and guiding uninsured patients to financial assistance options.

The role requires strong communication and customer service in a fast-paced hospital setting. Qualifications include a high school diploma or GED (associates preferred) and at least 3 years in

Qualifications

• High School Diploma or GED required; associates degree preferred.
• Minimum 3 years of customer service in outpatient/admissions.

Responsibilities

• Register patients and provide a positive patient experience.
• Gather complete demographic and insurance information.
• Identify uninsured patients for referral to Medical Assistance/Charity Care evaluation.
• Collect patient out-of-pocket liability/copays and verify referrals/authorizations as needed.
• Answer phones for outpatient visits.

Skills

Customer service

Communication

Registration

Data gathering

Insurance verification

Phone support

Education

High School Diploma or GED

Associates degree in healthcare or business administration

Job description

Jefferson Health Plans seeks a Patient Access Representative for the Antenatal Testing Unit at Einstein Montgomery in East Norriton, PA. Duties include registering patients, collecting demographics and insurance details, and guiding uninsured patients to financial assistance options.

The role requires strong communication and customer service in a fast-paced hospital setting. Qualifications include a high school diploma or GED (associates preferred) and at least 3 years in