Patient Access Representative (Full Time - Days) Antenatal Testing Unit - Einstein Montgomery

Jefferson Health; East Norriton Township (Montgomery County); Sur place; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Life and AD&D insurance

Disability insurance

Tuition assistance

Retirement plans

Résumé du poste

Jefferson Health in East Norriton, PA, seeks a Patient Access Representative (Full Time - Days) to provide a positive patient experience and accurate registration for outpatient visits. You will gather demographics, verify insurance, and handle phone inquiries while ensuring proper referrals and authorizations are on file.

A three-year customer service background in outpatient settings is preferred. Position located at 559 W.

Qualifications

• High school diploma or GED required.
• Associates degree in healthcare or business administration preferred.
• Minimum 3 years of customer service experience in outpatient/admissions.
• Strong communication and customer service skills are essential for patient registration.

Responsabilités

• Provide a positive patient experience for patients and families.
• Demonstrate strong communication and customer service while registering patients.
• Accurately search and select the correct patient.
• Gather complete demographic and insurance information from patients and families.
• Identify uninsured patients for referral to Medical Assistance/Charity Care evaluation.
• Retrieve orders, confirm medical necessity, and answer phones for outpatient visits.
• Collect insurance details for workers’ comp or auto accidents and verify referrals and authorizations as needed.

Connaissances

Customer service

Communication

Data entry accuracy

Phone handling

Formation

High School Diploma or GED

Associates degree preferred

Outils

Registration software

Description du poste

Patient Access Representative (Full Time - Days)

Antenatal Testing Unit - Einstein Montgomery

Hours: Monday thru Friday, 7:30A - 4P

Job Description

• Provides a positive patient experience to patients and families.
• Demonstrates strong communication and customer service skills while registering patients.
• Accurately searches and selects the correct patient.
• Gathers complete and accurate demographic and insurance information from patients and families.
• Identifies uninsured patients for referral to Medical Assistance/Charity Care evaluation.
• Retrieves orders, confirms medical necessity and answers phones for outpatient visits.
• Gathers worker’s comp or auto insurance information from accident patients, collects patient out-of-pocket liability/copays, verifies insurance, and confirms referrals and authorizations are on file, if required.

Minimum Education and Experience Requirements

• Education: Required High School Diploma or GED, Associates degree in healthcare or business administration preferred
• Experience: Outpatient/Admissions: Minimum 3 years of customer service experience, in customer facing type roles

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer

This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Primary Location

559 W. Germantown Pike, East Norriton, Pennsylvania, United States of America

Benefits

• Benefits Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
• Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
• All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
• For more benefits information, please click here

If you are enthusiastic, caring and dedicated to service excellence, we invite you to consider joining Jefferson.

Jefferson encourages its employees to expand their knowledge and develop their careers through growth opportunities and continuing education.

With a long standing history, Jefferson has been advancing the medical field from the heart of Center City Philadelphia for nearly 200 years.

Our Mission, We Improve Lives, expands to every corner of the organization. From our weekly farmer’s market, to our new Jefferson Accelerator Zone for innovation, our employees’ passion for the community is evident by the daily gestures towards our patients, students and each other.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.