Patient Access Representative (Full Time - Days) Antenatal Testing Unit - Einstein Montgomery

Jefferson Health; Texas; On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and AD&D insurance

Tuition assistance

Retirement plans

Job summary

Jefferson Health's Einstein Montgomery unit seeks a Patient Access Representative to ensure a positive patient experience during registration. You will collect demographics and insurance details, identify uninsured patients for assistance, and verify coverage.

The role supports outpatient visits and handles referral information and authorizations as needed. Requirements include a high school diploma or GED, with an associate degree preferred, and at least three years of frontline customer

Qualifications

• High school diploma or GED required.
• Associate degree in healthcare or business administration preferred.
• Minimum 3 years of customer service experience in outpatient/admissions.

Responsibilities

• Register patients with a positive patient experience and strong customer service.
• Collect complete demographics and insurance information from patients.
• Identify uninsured patients for referral to assistance programs.
• Verify insurance and confirm referrals/authorizations on file when required.
• Answer phones and assist with outpatient visits and payments.

Education

High School Diploma or GED

Associate degree in healthcare or business administration preferred

Job description

Number of Positions In Requisition
1
Job Details
Patient Access Representative (Full Time - Days)

Antenatal Testing Unit - Einstein Montgomery

Hours: Monday thru Friday, 7:30A - 4P

Job Description

Provides a positive patient experience to patients and families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and selects the correct patient. Gathers complete and accurate demographic and insurance information from patients and families. Identifies uninsured patients for referral to Medical Assistance/Charity Care evaluation. Retrieves orders, confirms medical necessity and answers phones for outpatient visits. Gathers worker’s comp or auto insurance information from accident patients, collects patient out-of-pocket liability/copays, verifies insurance, and confirms referrals and authorizations are on file, if required.

Minimum Education and Experience Requirements:

Education: Required High School Diploma or GED, Associates degree in healthcare or business administration preferred
AND
Experience: Outpatient/Admissions: Minimum 3 years of customer service experience, in customer facing type roles

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Albert Einstein Medical Center

Primary Location Address

559 W. Germantown Pike, East Norriton, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

• Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
• Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
• All colleagues, including those who work less than part-time(including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance.

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