Patient Access Specialist — Compassionate Front Desk

Bitterroot Health; Hamilton (MT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Bitterroot Health in Hamilton, MT is seeking a Patient Access Representative to greet patients, schedule appointments, verify insurance, register patients, and manage referrals. You will handle calls, payments, and ensure accuracy at the front desk while upholding privacy and professional service.

The role is full-time (40 hours/week) in a hospital/clinic setting with benefits and opportunities to contribute to patient satisfaction and financial outcomes.

Qualifications

• Strong communication skills, both in person and writing.
• 2+ years in hospital or physician office preferred.
• Experience with scheduling, patient accounts, and registration or billing processes preferred.

Responsibilities

• Schedule appointments and verify insurance.
• Register patients and manage referrals.
• Handle calls and point-of-service collections.
• Maintain accurate records and protect patient privacy.
• Support financial outcomes and patient satisfaction.

Skills

Communication

Customer service

Multitasking

Education

High school diploma or GED

Medical terminology coursework

Job description

Bitterroot Health in Hamilton, MT is seeking a Patient Access Representative to greet patients, schedule appointments, verify insurance, register patients, and manage referrals. You will handle calls, payments, and ensure accuracy at the front desk while upholding privacy and professional service.

The role is full-time (40 hours/week) in a hospital/clinic setting with benefits and opportunities to contribute to patient satisfaction and financial outcomes.