Patient Access Specialist: Compassionate Care & Growth

R1 RCM Holdco Inc.; Wichita (KS); On-site; USD 20,000 - 26,000; Part time

Job summary

R1 RCM Inc. is seeking a Patient Access Representative for our United States-based position at Ascension Via Christi St. Francis in Wichita, KS.

This PRN role requires a commitment to minimum hours per month and on-call shifts, with on-site registration experience and a passion for compassionate patient service. You will be the first point of contact, helping patients access care quickly and accurately, while collaborating with care teams to minimize registration delays and provide cost

Qualifications

• Exceptional customer service experience, communication and interpersonal skills.
• Ability to multitask and prioritize quickly with high attention to detail.
• Comfortable with shifting priorities based on patient needs.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus (but not required).
• Background check, drug test and vaccination requirements may apply.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process across multiple computer systems to register patients efficiently
• Answer phones and gather accurate patient information quickly in a fast-paced environment
• Support timely access to care by minimizing delays in registration and answer questions with confidence, clarity, and compassion
• Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed
• Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates when applicable
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Access Representative for our United States-based position at Ascension Via Christi St. Francis in Wichita, KS.

This PRN role requires a commitment to minimum hours per month and on-call shifts, with on-site registration experience and a passion for compassionate patient service. You will be the first point of contact, helping patients access care quickly and accurately, while collaborating with care teams to minimize registration delays and provide cost