Patient Access Specialist - Antenatal Testing Center

Inova; Fairfax (VA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Retirement plan with company match

Tuition and student loan assistance

Mental health support

Paid time off and parental leave

Job summary

Inova Fairfax Hospital in Fairfax, VA, is seeking a Patient Access Associate 3 to join the team on a full-time day shift, Monday–Friday, 8:00am–4:30pm. The role supports scheduling at other Inova Antenatal Testing Center sites while based at the Fairfax location.

You will identify patient needs, verify insurance, counsel on financial liability, and enter eligibility data to help maximize reimbursement while maintaining a safe patient environment.

Qualifications

• 2 years of healthcare patient access experience or 2 years of experience in a healthcare revenue cycle.
• High School diploma or equivalent.

Responsibilities

• Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives – if necessary.
• Accepts and provides direct/honest feedback between team members in a non-punishing manner.
• Explains insurance benefits and patient liability through the use of appropriate communication methods/styles.
• Supports scheduling activities by conducting pre-service activities such as insurance verification/submission.
• Gathers information about customer complaints in a courteous and professional manner.
• Troubleshoots individual admission issues in collaboration with other departments/staff.
• Identifies and communicates payroll authorization and referral requirements.
• Delivers an acceptable volume of work with high levels of accuracy.
• May perform additional duties as assigned.

Skills

Multi-tasking

Attention to detail

Customer service

Education

High School diploma or equivalent

Job description

Inova Fairfax Hospital in Fairfax, VA, is seeking a Patient Access Associate 3 to join the team on a full-time day shift, Monday–Friday, 8:00am–4:30pm. The role supports scheduling at other Inova Antenatal Testing Center sites while based at the Fairfax location.

You will identify patient needs, verify insurance, counsel on financial liability, and enter eligibility data to help maximize reimbursement while maintaining a safe patient environment.