Patient Access Specialist - Admitting (Day, 10-Hour Shifts)

ADP, Inc.; Menifee (CA); On-site; USD 32,000 - 37,000; Full time

Job summary

ADP, Inc. is seeking a Patient Access Representative Admitting for full-time day shifts in Menifee, CA. The role handles admitting tasks, documents, and initial patient contact, ensuring accuracy of information and smooth intake.

You will explain benefits and billing basics to patients or their representatives, provide courteous service, and support colleagues in a busy hospital admissions unit. A high school diploma and customer service experience are preferred.

Qualifications

• High school diploma or equivalent preferred.
• Minimum of one year of hospital admitting experience preferred.
• Minimum of one year of customer service experience preferred.
• Violence Prevention & De-Escalation within 90 days of hire.

Responsibilities

• Assist patients with admission processes and verify information.
• Explain benefits and billing procedures to patients or representatives.
• Maintain professional demeanor and handle sensitive information.

Skills

Customer service

Interpersonal skills

Communication skills

Problem solving

Organization

Education

High school diploma or equivalent

Job description

ADP, Inc. is seeking a Patient Access Representative Admitting for full-time day shifts in Menifee, CA. The role handles admitting tasks, documents, and initial patient contact, ensuring accuracy of information and smooth intake.

You will explain benefits and billing basics to patients or their representatives, provide courteous service, and support colleagues in a busy hospital admissions unit. A high school diploma and customer service experience are preferred.