Patient Access Rep Admitting/Fulltime/Day 10 hr Shifts

ADP, Inc.; Menifee (CA); On-site; USD 32,000 - 37,000; Full time

Job summary

ADP, Inc. is seeking a Patient Access Representative Admitting for full-time day shifts in Menifee, CA. The role handles admitting tasks, documents, and initial patient contact, ensuring accuracy of information and smooth intake.

You will explain benefits and billing basics to patients or their representatives, provide courteous service, and support colleagues in a busy hospital admissions unit. A high school diploma and customer service experience are preferred.

Qualifications

• High school diploma or equivalent preferred.
• Minimum of one year of hospital admitting experience preferred.
• Minimum of one year of customer service experience preferred.
• Violence Prevention & De-Escalation within 90 days of hire.

Responsibilities

• Assist patients with admission processes and verify information.
• Explain benefits and billing procedures to patients or representatives.
• Maintain professional demeanor and handle sensitive information.

Skills

Customer service

Interpersonal skills

Communication skills

Problem solving

Organization

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Patient Access Rep Admitting/Fulltime/Day 10 hr Shifts

Admitting OT10-Benefited REP Menifee, CA, US

Salary Range: $23.00 To $26.95 Hourly

POSITION SUMMARY: Ability to communicate effectively, both verbally and non-verbally. Demonstrate strong interpersonal skills, ability to interact diplomatically and to maintain a professional demeanor with all customers. Ability to discuss personal and financial matters with patients/or representatives. Good problem solving and process efficiency skills. Knowledge of insurance benefits, covered services, billing and collection procedures for all government insurance. General knowledge of office procedures and ability to utilize resource in an organized manner. Performs all other duties as assigned.

EDUCATION/EXPERIENCE: High school diploma or equivalent preferred. Minimum of one year of hospital admitting experience preferred. Minimum of one year of customer service experience preferred.

CERTIFICATES, LICENSES, REGISTRATIONS: Violence Prevention & De-Escalation required within 90 days of hire.

This positions requires some Weekends & Holidays.