Patient Access Specialist (4411) ORTHOPEDICS & NEUROSCIENCE CENT

Lexington Clinic; Lexington, Northern (KY, KY); On-site; USD 21,000 - 28,000; Full time

Job summary

Lexington Clinic in Lexington, KY seeks a Patient Access Specialist to support registration, scheduling, and patient communications in a call center environment. You will help patients access care by facilitating registrations and coordinating communications with care teams.

The role emphasizes excellent communication, a friendly patient experience, and the ability to stay composed in a fast-paced setting. High school diploma or equivalent required; medical office experience preferred.

Qualifications

• Formal training likely shown by a high school diploma or equivalent.
• Experience working with the public.
• Excellent communication/phone skills.
• Computer/typing skills.
• Medical office experience preferred, knowledge of medical terminology.
• Ability to maintain composure in a fast-paced work environment.

Responsibilities

• Register and schedule patients; record patient communications.
• Deliver excellent communication and patient experience in a call center setting.

Skills

Public interaction

Phone skills

Typing skills

Medical terminology

Education

High school diploma or equivalent

Job description

Patient Access Specialist (4411) ORTHOPEDICS & NEUROSCIENCE CENT

FT Hourly 30 to 40 hrs Orthopedic & Neuroscience Center, Lexington, KY, US

3 days ago Requisition ID: 4411

SUMMARY:

The Patient Access Specialist functions in a patient communication role, located in a call center setting. Facilitates patient access to care through registration, scheduling, and recording of patient communications. Must be committed to excellent communication and delivering an exceptional patient experience.

PREFERRED QUALIFICATIONS:

Formal training which will probably be indicated by a high school diploma or equivalent; experience working with the public; excellent communication/phone skills; computer/typing skills; medical office experience preferred, knowledge of medical terminology, ability to maintain composure in a fast paced work environment

PHYSICAL GUIDELINES:

Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day; motor coordination and complete manual dexterity; articulate speech, visual acuity; ability to hear.

NOTE:

This document is intended to describe the general nature and level of work performed. It is not intended to act, as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job.

LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)