Patient Access Specialist

Mary Bridge Children's Hospital; Tacoma (WA); On-site; USD 34,000 - 52,000; Full time

Job summary

Mary Bridge Children's Hospital in Tacoma, Washington is seeking a Patient Access Technician (PAT) to ensure accurate patient admissions and registrations. This intermediate-level clerical role requires professional service orientation, sound judgment and independent thinking in daily tasks.

The position involves admitting patients, obtaining bed assignments, pre-admissions, collecting demographic and insurance information, and resolving discrepancies with potential financial counseling support.

Qualifications

• Graduate of a health vocational program such as Patient Access, Medical Assistance Medical Billing & Insurance.
• One year of experience performing admitting, Health Unit Coordinator, patient registration, customer service or billing duties; healthcare setting preferred.

Responsibilities

• Assure complete and accurate patient admissions/registrations according to organization policy and regulatory requirements.
• Obtain inpatient bed assignments and process inpatient admission, including arm banding, addressograph plate, and completion of necessary forms.
• Pre-admit all scheduled inpatient, outpatients and ambulatory patients to facilitate smooth admission/registration process.
• Obtain direct admit information and enter a reservation in the computer system to notify other areas.
• Perform comprehensive bedside or telephone interviews to obtain demographic, insurance and/or third-party information.
• Perform eligibility verification and resolve discrepancies; determine need for financial assistance and refer to Financial Counselor as needed.

Skills

Healthcare admissions

1 year experience

Education

Health vocational program

Job description

Join One Team Mary Bridge

At Mary Bridge Children's Hospital & Health Network, kids and families are at the center of everything we do. Based in Tacoma, Washington, and serving communities throughout the South Sound, our nationally recognized pediatric hospital, clinics and specialty network bring together providers, nurses and team members dedicated to delivering exceptional care for children and families.

Recognized as a Top Children's Hospital by The Leapfrog Group and backed by a growing pediatric network, we're proud to make a difference in the lives of children and families every day while helping shape the future of children's healthcare.

FTE: 1.0, Shift: Day, Schedule: 10 hr shifts

Position Summary

The Patient Access Technician (PAT) is an exciting opportunity at MultiCare, responsible for ensuring accurate patient admission and registration. This intermediate-level clerical position will allow you to apply your professional service-orientation, good judgment and independent thinking in your daily work functions.

Responsibilities

• You will assure complete and accurate patient admissions/registrations according to organization policy and procedures and regulatory requirements
• You will obtain inpatient bed assignments and processes inpatient admission, including arm banding, addressograph plate, and completion of necessary forms
• You will pre-admit all scheduled inpatient, outpatients and ambulatory patients to facilitate a smooth and speedy admission/registration process
• You will obtain direct admit information and enter a reservation in the computer system in order to notify other areas
• You will complete comprehensive bedside or telephone interviews with the patient, relative, or their representative to obtain pertinent demographic insurance and/or third-party liability information
• You will perform eligibility verification and resolves any discrepancies, determine the need for financial assistance recommendation and application, referring to the Financial Counselor where necessary

Requirements

• Graduate of a health vocational program such as Patient Access, Medical Assistance Medical Billing & Insurance

OR

• One (1) year of experience performing any combination of admitting, Health Unit Coordinator, patient registration, customer service or billing duties required; healthcare setting preferred

Where kids and families are always first

Everything we do starts with a commitment to children and families. From specialized pediatric care to family-centered support services, our teams work together to create a safe, compassionate and healing environment where every child can thrive.

For more than 70 years, Mary Bridge Children's has cared for children across the South Sound and beyond. Today, that legacy continues through a network of pediatric specialists, clinics and hospital services anchored by a new state-of-the-art pediatric hospital designed specifically for children, families and care teams.

Why Choose Mary Bridge Children's?

One Team Mary Bridge

Providers, nurses and staff come together as one team to deliver compassionate, high-quality care for children and families across the region.

Award-winning pediatric care

Named a Top Children's Hospital by The Leapfrog Group six times in the past eight years, recognizing excellence in patient quality and safety.

A new era of children's care

Work in a state-of-the-art pediatric hospital and medical office building designed specifically for children, families and care teams.

A growing pediatric network

Opportunities across hospital, specialty, primary care and urgent care settings, supported by a Level IV NICU and comprehensive pediatric specialty network.

Career growth

Continuing education, leadership development and advancement opportunities supported by one of the region's largest health systems.

Pacific Northwest lifestyle

Enjoy vibrant communities, outdoor adventure and easy access to waterfronts, mountains and everything the South Sound has to offer.

Pay and Benefit Expectations

• We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.88 - $37.85 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.