Patient Access Specialist

US Tech Solutions; Phoenix (AZ); On-site; USD 23,866 - 33,992; Part time

Job summary

A global staffing firm is seeking a Customer Service Associate for overflow support. Responsibilities include creating accounts and updating information accurately. The ideal candidate has strong data entry skills and experience in healthcare or customer service. This is a fast-paced environment requiring effective multitasking and dependability.

Qualifications

• Previous work experience in Specialty Pharmacy or Customer Service preferred.
• Experience working in a health care/pharmaceutical industry environment.
• Professional computer skills including email and web-based applications.

Responsibilities

• Provide customer service for overflow help with other teams.
• Create accounts and cases accurately.
• Update information in accounts from Med Billers.

Skills

Strong accurate data entry skills

Multi-tasking and time management

Customer service skills

Tools

Salesforce CRM

Microsoft Office

Job description

This range is provided by US Tech Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$21.00/hr - $21.00/hr

Direct message the job poster from US Tech Solutions

M-F 6:30am-3pm (7:30am-4pm outside of daylight savings)

M-F 8:30am-5pm (9:30-5pm outside of daylight savings)

Job Description:

• Need customer service for overflow help with other teams
• Accuracy – creating accounts and cases
• Updating information in accounts from Med Billers and Requirements:
• Strong accurate data entry skills
• Previous work experience in Specialty Pharmacy or Customer Service preferable
• Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skills
• Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and “customer service” skills. This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional “customer service” setting
• Strong ability to multi-task and strong time management skills
• Ability to function in a high-volume, fast-paced environment
• Dependable and strong work ethic
• Ability to accept and implement feedback and coaching

Specific type of experience preferred:

• Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience
• Experience working in a health care/pharmaceutical industry environment
• Understanding of challenges associated with patients’ medical condition

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Recruiter Details:

Kritika Anant

25-45746

Seniority level

• Associate

Employment type

• Contract

Job function

• Administrative

Industries

• Hospitals and Health Care, Pharmaceutical Manufacturing, and Biotechnology Research

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