Patient Access Specialist

Gundersen Health System; Onalaska (WI); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

401(k) with matching

Paid time off

Competitive health insurance

Wellness programs

Tuition reimbursement

Job summary

Gundersen Health System in Onalaska, WI, is hiring a Patient Access Specialist to support registration and financial clearance processes. You’ll verify demographics and insurance, prepare cost estimates, and explain patient financials, collaborating with clinical teams and insurers to ensure a seamless patient experience.

The role offers 1.0 FTE, 40 hours weekly, with on-site training and remote eligibility after training. Starting pay is $19.05/hour plus benefits and career growth opportunities.

Qualifications

• High school diploma or equivalency.
• 1 year of office experience with customer service responsibilities.
• Time management and organization skills.
• Healthcare experience and familiarity with patient eligibility or insurance is a plus.

Responsibilities

• Verify demographic and insurance information during registration.
• Create cost estimates for upcoming services.
• Communicate patient financial responsibility clearly.
• Collaborate with clinical teams and insurance carriers to ensure accuracy and smooth patient experience.

Skills

Customer service

Time management

Organization

Computer skills

Healthcare experience

Insurance eligibility knowledge

Education

High School diploma or equivalent

Job description

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today.Scheduled Weekly Hours:40We’re not just filling positions, we’re building careers. At Emplify Health, we care for our teams, while they care for their communities. Whether you are just starting out or looking for a change, Emplify Health supports you now and into the future. Join us and find out how a little empathy changes everything.Join our team as a Patient Access Specialist! Support patients throughout the registration and financial clearance process by verifying demographic and insurance information, creating cost estimates for upcoming services, and communicating patient financial responsibility. This role works closely with clinical teams and insurance carriers to ensure accurate information and a smooth patient experience. Ideal for someone with strong customer service skills and attention to detail. If you’re passionate about helping others and thrive in a fast-paced environment, this is your opportunity to make a meaningful impact!What's Available:1.0 FTE, 40 hours/week, 8-hour shiftsMonday – Friday between the hours of 6:30am – 5:00pm (no weekends or major holidays)Location: Onalaska, WI for on-site trainingRemote eligible after completion of trainingDepartment: EstimatesWhy You'll Love it Here:Starting pay of $19.05/hour + more for experience!Top-notch benefits: 401(k) with matching, paid time off, competitive health insurance, wellness programs to keep you and your family healthy, tuition reimbursement, and moreCareer Growth/CDC - Growth opportunities and access to Emplify Health’s Career Development Center to help you navigate your careerWhat You Need:High school diploma or equivalencySuccessful completion of defined core competency testing1 year experience in an office setting requiring customer service responsibilitiesTime management and organization skillsHealthcare experience and familiarity with patient eligibility, insurance, or registration scheduling is a plus!Strong computer skills desiredEmplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities.I f you need assistance with any portion of the application or have questions about the position, please contact [e-mail] or call 608-775-0267.We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.Equal Opportunity Employer