Patient Access Specialist

Aspire Indiana Health; Noblesville (IN); On-site; USD 22,000 - 28,000; Full time

Job summary

Aspire Indiana Health is seeking a Patient Access Specialist to greet patients and manage check-in to check-out processes. The role ensures complete and accurate patient records for financial, clinical, and regulatory needs.

The position supports a positive patient experience, with emphasis on strong communication, basic medical terminology, and web-based tools. EHR familiarity is preferred and ASL abilities are a plus.

Qualifications

• High School Diploma or Equivalent required.
• Minimum one year experience in healthcare, front office experience highly preferred.
• Intermediate skills with Google Suite.
• Knowledge of basic medical terminology preferred.
• ASL communication ability is a plus.
• Electronic Health Record (EHR) experience preferred.

Responsibilities

• Coordinate patient flow from check-in to check-out.
• Ensure all patient information is complete and accurate for records and regulatory purposes.
• Serve as the first impression for patients, providers, and customers to foster a positive experience.

Skills

ASL communication

Healthcare front office experience

Medical terminology

Customer service

Education

High School Diploma or Equivalent

Tools

Google Suite

EHR (Electronic Health Records)

Job description

Overview

WE SERVE ALL. WE HIRE ALL. WE ACCEPT ALL.

Now interviewing for a Patient Access Specialist!

Aspire Indiana Health is a nonprofit provider of comprehensive “whole health” services including primary medical care, behavioral health, recovery services and programs addressing the social determinants of health such as housing and employment. Aspire has health centers in five Central Indiana counties serving Hoosiers of all ages and walks of life.

Position Summary

The Patient Access Specialist is dedicated to providing the first impression for our patients, providers, and customers contributing to a positive patient experience. The Patient Access Services Specialist is responsible for coordinating the patient flow from check -in to check-out. This position ensures that all information is complete and accurate to establish and maintain a patient record required for financial, clinical, and regulatory purposes.

Education/Experience/Requirements

• High School Diploma or Equivalent required
• Minimum one (1) year experience in healthcare highly preferred, medical front office experience highly preferred
• Must have intermediate computer skills with Google Suite
• Previous insurance billing experience highly preferred
• Electronic Health Record (EHR) experience preferred
• Knowledge of basic medical terminology preferred
• Ability to communicate in American Sign Language (ASL) a plus

Learn more about us at Aspireindiana.org, and see our Core Values, benefits and current job listings on our Careers page. Or check out our Facebook, LinkedIn, Twitter and YouTube pages.

Drug screen, TB test and extensive background checks (including Criminal History, Sex Offender Registry Search, State Central Registry Check, Education Verification, and Professional References) are required of all Aspire employees.

All individuals who join Aspire are strongly encouraged to have a flu shot and be fully vaccinated against COVID19 prior to joining Aspire to further protect our staff and the patients we serve. We also adhere to CDC protocols including wearing masks, social distancing, and sanitizing.

Aspire Indiana Health is an Equal Opportunity Employer