Scheduler - Patient Access

Aspire Indiana Health, Inc.; Lebanon (IN); Remote; USD 25,000 - 30,000; Full time

Job summary

Aspire Indiana Health, Inc. in Lebanon is seeking a Scheduler to help manage patient appointments across the Access Center, coordinating with patients, providers, and support services.

The role handles a high volume of calls, serves as the first point of contact, and relies on EHR systems and basic medical terminology to keep schedules accurate while upholding privacy and quality care. Requirements include a high school diploma, at least one year in healthcare, familiarity with EHR, and solid

Qualifications

• High School Diploma or Equivalent required.
• Minimum one year experience in healthcare required.
• Previous insurance billing experience preferred.
• EHR experience preferred.
• Must have intermediate computer skills.
• Knowledge of basic medical terminology preferred.

Responsibilities

• Facilitate patient scheduling by coordinating between patients, providers, and Aspire services.
• Handle a large volume of calls and be the first point of contact for individuals seeking service.
• Maintain accurate scheduling information and documentation via EHR.
• Adhere to privacy and confidentiality requirements and follow center policies.

Skills

Healthcare experience

Phone/Call handling

Intermediate computer skills

Education

High School Diploma or Equivalent

Tools

EHR experience

Medical terminology knowledge

Insurance billing knowledge

Job description

Overview

WE SERVE ALL. WE HIRE ALL. WE ACCEPT ALL.

Now interviewing for Scheduler - Access Center - Lebanon

WORK FROM HOME

Aspire Indiana Health is a nonprofit provider of comprehensive “whole health” services including primary medical care, behavioral health, recovery services and programs addressing the social determinants of health such as housing and employment. Aspire has health centers in five Central Indiana counties serving Hoosiers of all ages and walks of life.

Position Summary

The Scheduler will facilitate the flow of information between patients, referral sources, providers/prescribers and Aspire services for the purpose of scheduling patient appointments . The scheduler will handle a large volume of calls and be the first point of contact for individuals seeking service with Aspire.

Education/Experience/Requirements

• High School Diploma or Equivalent required
• Minimum one (1) year experience in healthcare required, medical office experience highly preferred
• Previous insurance billing experience highly preferred
• Electronic Health Record (EHR) experience preferred
• Must have intermediate computer skills
• Knowledge of basic medical terminology preferred

Learn more about us at Aspireindiana.org, and see our Core Values, benefits and current job listings on our Careers page. Or check out our Facebook, LinkedIn, Twitter and YouTube pages.

Drug screen, TB test and extensive background checks (including Criminal History, Sex Offender Registry Search, State Central Registry Check, Education Verification, and Professional References) are required of all Aspire employees.

All individuals who join Aspire are strongly encouraged to have a flu shot and be fully vaccinated against COVID19 prior to joining Aspire to further protect our staff and the patients we serve. We also adhere to CDC protocols including wearing masks, social distancing, and sanitizing.

Aspire Indiana Health is an Equal Opportunity Employer.