Patient Access Specialist

Methodist Health System; McKinney (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Matched retirement plan

Employee wellness program

Job summary

Methodist Health System is seeking a Front Office Associate to greet patients, verify demographics and insurance information, and support office operations in a fast-paced clinic environment.

Responsibilities include check-in, handling payments, entering charges, and assisting with scheduling while maintaining confidentiality and professionalism. The role requires strong communication skills and familiarity with medical office software; full-time and on-site in the Dallas area.

Qualifications

• Knowledge of front office procedures and medical terminology.
• Excellent grammar and spelling skills.
• Knowledge in operation of medical office technology systems.
• Skill in greeting patients and answering the telephone in a pleasant and helpful manner.
• Ability to speak clearly and concisely.
• Ability to read, understand, and follow oral and written instruction.
• Ability to sort and file materials correctly by alphabetic or numeric systems.
• Ability to establish and maintain effective working relationships with patients, employees, and the public.

Responsibilities

• Maintains confidentiality.
• Greet patients promptly, courteously and helpfully.
• Check-in patients, verify and update demographic and insurance information; assist patients with ambulatory difficulties; follow scheduling policies; collect payments and enter charges.
• Register new patients and verify addresses, phone numbers and insurance information.
• Answer telephone, screen calls, take messages, and convey information; proficient with medical office technology systems.
• Maintain neat and orderly work and reception areas.
• Advise Practice Manager of problems and assist in problem solving.
• Attend educational and staff meetings as scheduled.
• Determine and input daily balance of charges and receipts as assigned by Office Manager.

Skills

Front desk procedures

Medical terminology

Communication skills

Typing 40 wpm

Customer service

Education

High school diploma or equivalent

Tools

Medical management software

Job description

Methodist Health System is seeking a Front Office Associate to greet patients, verify demographics and insurance information, and support office operations in a fast-paced clinic environment.

Responsibilities include check-in, handling payments, entering charges, and assisting with scheduling while maintaining confidentiality and professionalism. The role requires strong communication skills and familiarity with medical office software; full-time and on-site in the Dallas area.