Patient Access Specialist

FMOL Health; Broussard (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

FMOL Health in Broussard, Louisiana, is seeking a dedicated Front Desk Representative responsible for patient registration, insurance verification, and providing exceptional customer service. The ideal candidate should have a high school diploma or equivalent, along with at least six months of experience in a customer service role. This position requires a professional demeanor, strong communication skills, and proficiency in EMR systems. Join us to support a patient-focused environment with a commitment to excellence.

Qualifications

• 6 months experience in a customer service/front desk role or a graduate of a front office/medical office program.
• High School Diploma or Equivalent.
• Professional demeanor with excellent customer service skills.

Responsibilities

• Register patients in EMR and verify insurance coverage.
• Assist patients with understanding their financial responsibilities.
• Manage patient flow and schedules effectively.

Skills

Customer service skills

Ability to multi-task

Critical thinking

Computer literacy

Professional demeanor

Education

High School Diploma or Equivalent

6 months experience in customer service/front desk role

Tools

Epic EMR

Job description

FMOL Health in Broussard, Louisiana, is seeking a dedicated Front Desk Representative responsible for patient registration, insurance verification, and providing exceptional customer service. The ideal candidate should have a high school diploma or equivalent, along with at least six months of experience in a customer service role. This position requires a professional demeanor, strong communication skills, and proficiency in EMR systems. Join us to support a patient-focused environment with a commitment to excellence.