Patient Access Specialist

AltaMed Health Services; Anaheim (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare organization in California seeks a Patient Access Specialist to enhance scheduling workflows and improve operational effectiveness. This role offers the chance to contribute significantly to community health service while supporting patient care processes. Candidates should possess experience in a Front Office setting and have strong communication and leadership skills. Join us in making a meaningful impact on community health.

Benefits

Medical, Dental and Vision insurance

403(b) Retirement savings plans with employer matching

Flexible Spending Accounts

Career Advancement & Development opportunities

Tuition Reimbursement Program

Paid Time Off & Holidays

Qualifications

• Requires 2 years of experience in a medical/dental practice Front Office.
• Preferred experience in process improvement and electronic health records.
• Bachelor’s degree preferred but equivalent work experience accepted.

Responsibilities

• Optimize scheduling workflows and streamline processes between teams.
• Work with leadership teams to document and analyze workflows.
• Provide education and coaching to staff on tools and policies.

Skills

Process improvement

Communication

Leadership

Education

High School Diploma or GED

Bachelor’s degree in Business Administration

Tools

Electronic health records (Epic preferred)

Job description

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Grow Healthy

If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day.

Grow Healthy

If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day.

Job Overview

The Patient Access Specialist will play a crucial role in optimizing scheduling workflows to enhance efficiency and streamline processes between Health Services leadership and the front line Front Office teams. The Patient Access Specialist will work closely with Patient Access and Health Services Leadership, Data Analyst Teams, and Clinic leadership to document and analyze workflows against access standards and protocols, and provide recommendations on enhancements to optimize operational workflows. They will provide education, training, and coaching to staff and team on analysis and decision making methods, tools, and policies and procedures. Will serve as Team Leader or Project Manager for medium to large sized projects.

Minimum Requirements

• High School Diploma or GED required.
• Bachelor’s degree in Business Administration or equivalent work experience preferred.
• Minimum of 2 years of experience working in a medical/dental practice in Front Office required.
• Minimum of 1 year experience in process improvement and/or other quality
• management/improvement related experience preferred.
• General experience with electronic health records; Epic preferred
  
  

Compensation

$25.00 - $29.84 hourly

Compensation Disclaimer

Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

Benefits & Career Development

• Medical, Dental and Vision insurance
• 403(b) Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career Advancement & Development opportunities
• Paid Time Off & Holidays
• Paid CME Days
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance
  
  

Job Advertisement & Application Compliance Statement

AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Wellness and Fitness Services

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