Patient Access Specialist

AltaMed Health Services Corporation; Anaheim (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading community healthcare provider seeks a Patient Access Specialist to streamline scheduling workflows, enhance operational efficiency, and lead teams. The ideal candidate will have experience in a medical practice, strong process improvement skills, and a commitment to exceptional patient care, contributing to a mission-driven workplace.

Benefits

Medical, Dental and Vision insurance

403(b) Retirement savings plans with employer matching

Flexible Spending Accounts

Career Advancement & Development opportunities

Tuition Reimbursement Program

Paid Time Off & Holidays

Corporate Employee Discounts

Employee Referral Bonus Program

Qualifications

• Minimum of 2 years of experience working in a medical/dental practice in Front Office required.
• Minimum of 1 year experience in process improvement preferred.

Responsibilities

• Optimize scheduling workflows and streamline processes.
• Provide education, training, and coaching to staff on decision-making methods.
• Serve as Team Leader or Project Manager for medium to large projects.

Skills

Process Improvement

Quality Management

General experience with electronic health records

Education

High School Diploma or GED

Bachelor’s degree in Business Administration or equivalent work experience

Tools

Epic

Job description

Patient Access Specialist page is loaded

Patient Access Specialist

Apply remote type In Person locations Anaheim, CA 92801 time type Full time posted on Posted Yesterday job requisition id JR4859

Grow Healthy

If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day.

Job Overview

The Patient Access Specialist will play a crucial role in optimizing scheduling workflows to enhance efficiency and streamline processes between Health Services leadership and the front line Front Office teams. The Patient Access Specialist will work closely with Patient Access and Health Services Leadership, Data Analyst Teams, and Clinic leadership to document and analyze workflows against access standards and protocols, and provide recommendations on enhancements to optimize operational workflows. They will provide education, training, and coaching to staff and team on analysis and decision making methods, tools, and policies and procedures. Will serve as Team Leader or Project Manager for medium to large sized projects.

Minimum Requirements

• High School Diploma or GED required.

• Bachelor’s degree in Business Administration or equivalent work experience preferred.

• Minimum of 2 years of experience working in a medical/dental practice in Front Office required.

• Minimum of 1 year experience in process improvement and/or other quality

• management/improvement related experience preferred.

• General experience with electronic health records; Epic preferred

Compensation

$25.00 - $29.84 hourly

Compensation Disclaimer

Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

Benefits & Career Development

• Medical, Dental and Vision insurance
• 403(b) Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career Advancement & Development opportunities
• Paid Time Off & Holidays
• Paid CME Days
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance

Job Advertisement & Application Compliance Statement

AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

About Us

Quality Care Without Exception

As the nation’s largest Federally Qualified Health Center (FQHC), AltaMed is at the forefront of providing affordable, high-quality health care to underserved communities in Los Angeles and Orange Counties. At AltaMed, you will have the opportunity to work with a diverse team of dedicated professionals who are passionate about making a difference and supporting our community of over 400,000 patients.

AltaMed Health Services Corporation is an Equal Opportunity Employer

AltaMed Health Services Corporation is committed to providing equal employment opportunities for all qualified individuals. We strictly prohibit discrimination in employment based on race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin, age, medical condition, physical or mental disability, military or protected veteran status, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical conditions, genetic information, or any other characteristic protected by local, state, or federal law, ordinance, or regulation.

We are committed to promoting equality and inclusivity beyond our recruitment and hiring processes. We aim to create a respectful, valued, and inclusive workplace through training, advancement opportunities, and access to resources and support. We focus on fostering a diverse workforce because it enriches our organization and improves our ability to effectively serve our clients and community. We encourage individuals from all backgrounds to apply and join us in our mission to create a positive impact.