Patient Access Services Supervisor - Lead Registration & Throughput

Appone; Bluffton (SC); On-site; USD 60,000 - 85,000; Full time

Job summary

Beaufort Memorial Hospital in Bluffton, SC, is seeking a Supervisor of Patient Access Services to lead registration areas, manage staff, and ensure adherence to hospital policies and regulatory requirements. The role emphasizes hands-on patient access and lobby concierge duties, while driving accurate throughput and customer service.

You will collaborate with Patient Financial Services, clinical departments, and physician offices to improve access, resolve complaints, and support a positive

Qualifications

• Minimum one year hospital Admissions/Registration experience.
• Management experience preferred in a hospital setting.
• Advanced certifications in healthcare are a plus.

Responsibilities

• Oversee registration areas, staffing, and policy procedures.
• Monitor compliance with governing patient access regulations.
• Perform hands-on patient access and lobby concierge tasks.
• Ensure courteous, professional staff and efficient throughput.
• Address patient access complaints and coordinate corrective actions.

Skills

Staff management

Policy compliance

Patient access operations

Customer service

Education

High School diploma or equivalent

College degree in business field

Job description

Beaufort Memorial Hospital in Bluffton, SC, is seeking a Supervisor of Patient Access Services to lead registration areas, manage staff, and ensure adherence to hospital policies and regulatory requirements. The role emphasizes hands-on patient access and lobby concierge duties, while driving accurate throughput and customer service.

You will collaborate with Patient Financial Services, clinical departments, and physician offices to improve access, resolve complaints, and support a positive