Patient Access Services Financial Specialist

Jobtailor; Tucson (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Jobtailor is recruiting for a Hospital Patient Registration/Financial Services Specialist in Tucson, AZ. You will manage pre-registration, verify coverages, obtain authorizations, and counsel patients on payments within a high-volume oncology setting.

Responsibilities include coordinating with care teams, documenting data, and ensuring compliance with Medicare/Medicaid and payer requirements while supporting patients toward funding options.

Qualifications

• Associate's degree in social work, healthcare administration or finance.
• Minimum three years in hospital Patient Registration/Financial Services.
• Knowledge of medical terminology.
• Understanding of insurance/payor types and authorization requirements.
• Strong interpersonal and communication skills.
• Accurate keyboarding and data entry.

Responsibilities

• Perform pre-registration and registration processes.
• Partner with clinical care teams to determine initial authorizations.
• Obtain insurance benefit information for inpatient, outpatient, prescriptions, travel and housing when needed.
• Verify insurance coverage and obtain authorizations and notifications throughout treatment.
• Obtain required signatures and documentation.
• Document insurance and authorization information accurately in patient records.
• Monitor and update insurance data, authorizations, and treatment-plan changes.
• Provide financial counseling to patients and families.
• Explain benefits, billing issues and company financial policies.
• Assist with coverage gaps through alternative funding options.
• Provide financial advocacy and help uninsured patients access funding resources.
• Maintain knowledge of Medicare, Medicaid and other program benefits.
• Liaise among patients, PFS department and payers to resolve issues and improve accounts receivable.
• Calculate patient liability and collect deposits and co-pays.
• May provide leadership and training to financial team members.
• Work independently in a fast-paced environment while prioritizing patient care and reimbursement needs.
• Serve as the primary contact for financial aspects of Oncology care and collaborate with internal and external customers.

Skills

Patient Registration

Insurance Verification

Financial Counseling

Medical Terminology

Organizational Skills

Education

Associate's Degree in social work, healthcare administration or finance

Tools

Insurance Benefit Information

Authorization Requirements

Keyboarding Skills

Patient Liability Calculation

Documentation Accuracy

Job description

• Perform pre-registration and registration processes
• Partner with clinical care teams to determine initial authorizations based on predicted treatment plans
• Obtain insurance benefit information for inpatient and outpatient services, prescription drugs, and travel and housing when necessary
• Verify insurance coverage and obtain authorizations and notifications throughout treatment
• Obtain required signatures and documentation
• Document insurance and authorization information accurately in patient records
• Monitor and update insurance data, authorizations, preferred providers and treatment-plan changes
• Provide financial counseling to patients and families throughout treatment
• Explain benefits, insurance, billing issues, company financial policies and payment arrangements
• Assist with insurance coverage gaps through alternative funding options
• Provide financial advocacy and help uninsured patients access funding resources
• Maintain knowledge of Medicare, Medicaid and other program benefits and criteria
• Liaise among patients, the PFS department and payers to resolve issues and improve accounts receivable performance
• Calculate patient liability and collect deposits and co-payments
• May provide leadership and training to financial team members
• Work independently in a fast-paced, high-volume environment while prioritizing patient care and reimbursement needs
• Serve as the primary contact for financial aspects of Oncology care and collaborate with internal and external customers

Requirements

• Associate's Degree with a focus in social work, healthcare administration or finance
• Minimum of three years of diversified experience in a hospital Patient Registration/Financial Services setting
• Knowledge of medical terminology
• Understanding of common insurance and payor types, authorization requirements and alternative financial resources
• Highly developed interpersonal, communications and human relations skills
• Accurate and efficient keyboarding skills
• Strong organizational and time management skills
• Flexibility in responding to multiple demands
• Employees working in specified behavioral health settings serving children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain it for the duration of employment
• An Arizona Criminal History Affidavit must be signed upon hire

Core Competencies

Demonstrates expertise in patient registration and financial services, with a strong focus on insurance verification, authorization processes, and financial counseling. Possesses knowledge of Medicare, Medicaid, and alternative funding resources to support patient care and reimbursement needs.

Highest-signal resume keywords

• Patient Registration
• Insurance Verification
• Financial Counseling
• Medical Terminology
• Organizational Skills

Hard Skills

• Insurance Benefit Information
• Authorization Requirements
• Keyboarding Skills
• Patient Liability Calculation
• Documentation Accuracy

Soft Skills

• Interpersonal Skills
• Communication Skills
• Time Management
• Flexibility
• Human Relations Skills

Certifications & Qualifications

• Arizona Fingerprint Clearance Card
• Arizona Criminal History Affidavit

Industry Keywords

• Oncology Care
• Financial Advocacy
• Accounts Receivable
• PFS Department
• Alternative Funding Options