Patient Access & Scheduling Specialist

bannerhealth; Susanville (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

401(k) with company match

403(b)

Tuition aid

Pet Insurance

ID theft protection

Life insurance

Legal coverage

Job summary

Banner Health in Susanville, CA is seeking a Patient Access Representative to greet patients, verify insurance, and register appointments promptly and compassionately. You will collaborate with clinical teams to improve patient flow and satisfaction, while ensuring accurate documentation and compliance.

Ideal candidates have experience in patient access or front-office healthcare, strong communication skills, and a detail-oriented, tech-savvy mindset. Training is provided for the right person.

Qualifications

• Experience in patient access, scheduling, or front-office healthcare preferred.
• Thrive in fast-paced environments such as ERs, clinics, or specialty care.
• Must have 2+ years in medical registration or medical office to be considered.

Responsibilities

• Greet patients, verify insurance, and process registration quickly and compassionately.
• Collect patient financial liability and assist with financial counseling where needed.
• Ensure all documentation is accurate, secure, and compliant.
• Collaborate with clinical teams to optimize patient flow and satisfaction.
• Use multi-system technology to streamline patient offerings, intake and record-keeping.

Skills

Communication skills

Emotional intelligence

Attention to detail

Tech-savviness

Job description

Banner Health in Susanville, CA is seeking a Patient Access Representative to greet patients, verify insurance, and register appointments promptly and compassionately. You will collaborate with clinical teams to improve patient flow and satisfaction, while ensuring accurate documentation and compliance.

Ideal candidates have experience in patient access or front-office healthcare, strong communication skills, and a detail-oriented, tech-savvy mindset. Training is provided for the right person.