Patient Access & Scheduling Specialist

Lakewood-Health-System; Staples (MN); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

401K Match

Tuition assistance

HSA contributions

Healthcare premiums paid for employees

PTO & wellness time

Job summary

Lakewood Health System in central Minnesota seeks a Patient Access Representative to be the first point of contact for patients and visitors. You will register patients, coordinate scheduling, verify insurance, and guide financial responsibilities while delivering 5-star service in a growing clinic setting.

Familiarity with EHR systems and strong communication skills are essential. The role supports providers and nursing staff to ensure a efficient, patient-centered experience in our rural

Qualifications

• Experience in customer service or healthcare settings.
• Comfortable using electronic health records (EHR) and other digital tools.
• Strong communication skills and proficiency with electronic health records and computer systems.

Responsibilities

• Patient onboarding and registration: ensure smooth patient registration and collect information.
• Insurance and financial guidance: verify coverage and explain financial responsibilities.
• Appointment management: schedule, coordinate, and send reminders; manage cancellations.
• Patient support: educate and assist patients throughout their care journey.
• Data accuracy and HIPAA compliance: maintain confidentiality and accuracy in records.

Skills

Customer service

Healthcare experience

Communication skills

EHR proficiency

Tools

EHR systems

Job description

Lakewood Health System in central Minnesota seeks a Patient Access Representative to be the first point of contact for patients and visitors. You will register patients, coordinate scheduling, verify insurance, and guide financial responsibilities while delivering 5-star service in a growing clinic setting.

Familiarity with EHR systems and strong communication skills are essential. The role supports providers and nursing staff to ensure a efficient, patient-centered experience in our rural