Patient Access & Scheduling Specialist

Talentify; Pleasant Prairie (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Froedtert South in Wisconsin seeks a Patient Access Specialist to be the first contact for patients, handling scheduling, check-in/out, registration, and insurance verification to ensure smooth patient flow and accurate data entry.

This role requires a high school diploma, strong computer skills, knowledge of medical terminology, and excellent communication. Training and a team-focused environment are offered.

Qualifications

• High school diploma or GED required.
• Experience in healthcare or receptionist environment.
• Knowledge of ICD-10, CPT, HCPCS codes.
• Proficient with internet, email, and Microsoft Office.
• Strong written and verbal communication.
• Ability to organize work accurately and efficiently.
• Experience in patient registration and insurance verification.

Responsibilities

• Schedules, reschedules and cancels patient appointments.
• Executes pre-arrival registration by adhering to registration standards.
• Accurately identifies and enters patient's insurance coverage.
• Performs check-in/check-out functions for patient appointments.
• Collects all applicable copays, patient balances, pre-payments and self-pay payments for services.
• Manages and resolves assigned departmental WQs.
• Takes messages and routes via healthcare software to clinicians.
• Performs manages care referrals and prior-authorizations functions.
• Proficient use of healthcare software utilizing established standards.

Skills

Healthcare experience

Customer service

Medical terminology

Microsoft Office

Communication

Insurance verification

Education

High School or GED

Tools

Healthcare software

Job description

Froedtert South in Wisconsin seeks a Patient Access Specialist to be the first contact for patients, handling scheduling, check-in/out, registration, and insurance verification to ensure smooth patient flow and accurate data entry.

This role requires a high school diploma, strong computer skills, knowledge of medical terminology, and excellent communication. Training and a team-focused environment are offered.