Patient Access & Scheduling Specialist

Baptist Health

Lexington (KY)

Hybrid

USD 21,000 - 28,000

Full time

5 days ago

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Benefits offered by this job

Health, Vision, Dental and Pet Ins.

Life Insurance

Paid Time Off

Job summary

Baptist Health in Lexington, KY is seeking a Patient Access Coordinator for the Heart Valve Clinic. You will be the first contact for patients, handling registration, scheduling, insurance verification, and collecting financial information to ensure smooth visits.

In this full-time, first-shift role, you will greet patients, verify records, document referrals, confirm appointment details, maintain confidentiality under HIPAA, and support clinic operations in a fast-paced specialty care

Qualifications

Registration and scheduling experience preferred
HIPAA compliance familiarity
Customer service and phone etiquette emphasized

Responsibilities

Greet patients and visitors in a timely, professional, and courteous manner.
Accurately register patients and verify existing records to maintain data integrity.
Schedule appointments and document referral information and chief complaints.
Collect, review, and update patient demographic, insurance, and financial information.
Verify insurance eligibility, benefits, and coverage through payer websites and carrier contacts.
Determine patient financial responsibility and collect payments per policies.
Process receipts and reconcile daily cash, checks, and credit card transactions.
Maintain patient confidentiality and comply with HIPAA and regulatory standards.