Patient Access & Scheduling Specialist

Laredo Physicians Group; Laredo (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Excellent medical, dental, vision

401(k) with company match

Loan forgiveness program

Tuition savings

Career development

Pet Insurance

Job summary

The Central Scheduler at Laredo Physicians Group is responsible for scheduling outpatient procedures and handling pre-registration and insurance verification with accuracy and service excellence.

You will guide physicians, staff, and patients through the scheduling process, verify insurance details, and ensure data integrity in the scheduling system while delivering courteous, efficient patient care and coordinating with the IPM/UHS network as needed.

Qualifications

• High school diploma or GED required.
• Minimum one year experience in healthcare.
• Experience with data entry, customer service, and medical terminology preferred.
• Understanding of third-party requirements and healthcare billing.
• HIPAA privacy knowledge preferred.
• Strong written and verbal communication skills.
• Proficiency with computer applications and patient accounting systems.

Responsibilities

• Accurately schedules patients in accordance with guidelines for assigned outpatient procedures and in accordance with ancillary department specifications, including adding/deleting procedures and rescheduling appointments.
• Guides the physician, physician office staff, and/or the patient through the scheduling process.
• Confirms appointments by contacting physicians and/or patient as needed.
• Obtains insurance information to expedite verification/authorization/pre-certification.
• Enters complete and accurate data into computer with emphasis on correct date, codes, and spelling.
• Thoroughly completes the outpatient verification process to ensure accuracy of insurance information and that authorization requirements have been met.
• Reviews previous account history and consults with Supervisor when considering possible delay of services.
• Other duties as assigned.

Skills

Verbal and written communication

Data entry

Customer service

Medical terminology

HIPAA privacy knowledge

Healthcare billing understanding

Third-party billing

Computer proficiency

Organization and attention to detail

Education

High School Diploma

Tools

Word processing software

Patient accounting system

Job description

The Central Scheduler at Laredo Physicians Group is responsible for scheduling outpatient procedures and handling pre-registration and insurance verification with accuracy and service excellence.

You will guide physicians, staff, and patients through the scheduling process, verify insurance details, and ensure data integrity in the scheduling system while delivering courteous, efficient patient care and coordinating with the IPM/UHS network as needed.