Patient Access & Scheduling Specialist

Valley-Wide Health Systems,Inc.; La Junta (CO); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Free Health Insurance

Air Ambulance Coverage (MASA)

Retirement Match

Paid Leave

Job summary

Valley-Wide Health Systems, Inc. seeks a patient service representative to manage front-desk operations, check-in/check-out, scheduling, and patient communications in La Junta, CO. The role supports providers and care teams by coordinating visits, labs, and referrals with a patient-centered approach.

The ideal candidate has strong customer service, bilingual English/Spanish skills, and familiarity with EHR systems. Part-time position with comprehensive benefits and local community impact.

Qualifications

• High school diploma or equivalent required; associate degree or medical office certification preferred.
• Experience in healthcare or customer service is nice-to-have but not required.
• Bilingual English/Spanish is preferred or required depending on clinic location and needs.

Responsibilities

• Greet and check in patients with professionalism and sensitivity.
• Verify insurance eligibility and collect co-pays or sliding fee documentation.
• Schedule new and return visits and manage front desk operations.
• Coordinate appointments and lab/imaging referrals with care teams.
• Respond to calls and patient inquiries promptly and courteously.

Skills

Customer service

Communication

Cultural sensitivity

Time management

Bilingual English/Spanish

Education

High school diploma or equivalent

Associate degree or medical office certification (preferred)

Tools

NextGen

Epic

eClinicalWorks

Job description

Valley-Wide Health Systems, Inc. seeks a patient service representative to manage front-desk operations, check-in/check-out, scheduling, and patient communications in La Junta, CO. The role supports providers and care teams by coordinating visits, labs, and referrals with a patient-centered approach.

The ideal candidate has strong customer service, bilingual English/Spanish skills, and familiarity with EHR systems. Part-time position with comprehensive benefits and local community impact.