Clinic Patient Access Lead - Operations & Training

CHRISTUS Health; Corpus Christi (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

CHRISTUS Health in Corpus Christi, Texas is seeking a dedicated Patient Access Representative. In this full-time role, you'll serve as a vital liaison between management, staff, and patients while managing work assignments and schedules. Responsibilities include training staff, solving operational issues, and overseeing inventory.

Ideal candidates will have a High School Diploma and 1-2 years of patient access experience in a hospital environment. The work schedule is Monday to Friday from 8 AM to 5 PM.

Qualifications

• 1-2 Years’ experience as a Patient Access Representative in a hospital setting preferred.

Responsibilities

• Serves as liaison between Manager, Associates, and patients.
• Responsible for work assignment and scheduling of assigned staff.
• Trains and orients assigned staff in accordance with established policies and procedures.
• Assists with evaluating performance of assigned staff and participates in coaching sessions.
• Informs manager of performance issues with assigned staff.
• Informs manager of patient and operational issues.
• May be responsible for inventory and ordering of office and/or medical supplies.
• Processes and enters charge information into database.
• Completes billing process and distributes billing information.
• Verifies insurance benefits and assists with referrals.
• May prepare checks for deposits.
• Registers patients into the Electronic Medical Record.

Education

High School Diploma

Job description

CHRISTUS Health in Corpus Christi, Texas is seeking a dedicated Patient Access Representative. In this full-time role, you'll serve as a vital liaison between management, staff, and patients while managing work assignments and schedules. Responsibilities include training staff, solving operational issues, and overseeing inventory.

Ideal candidates will have a High School Diploma and 1-2 years of patient access experience in a hospital environment. The work schedule is Monday to Friday from 8 AM to 5 PM.