Patient Access & Scheduling Specialist

COOPER PEDIATRICS; Camden (NJ); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Retirement plan

Career development opportunities

Job summary

Cooper Pediatrics is seeking a patient services collaborator to support scheduling and registration across Cooper University Hospital and Cooper University Physicians. This role emphasizes excellent customer service and accurate insurance verification.

You will handle phone inquiries, facilitate access to professional services, and maintain professional communication, employing medical terminology and IDX-related processes.

Qualifications

• 2 years of appointment scheduling, insurance verification or registration experience in a hospital or physician office.
• Medical Terminology preferred.
• IDX Training includes MCA Models, Registration, Basic Management and Eligibilities requirements.

Responsibilities

• Provide exceptional customer service to patients and facilitate access to professional services.
• Ensure quality patient scheduling with positive telephone etiquette and customer satisfaction.
• Support Cooper University Hospital and Cooper University Physicians missions with professional communication.
• Apply medical terminology and IDX-related processes accurately and efficiently.

Skills

Appointment scheduling

Insurance verification

Registration experience

Education

High School Diploma or equivalent

Tools

Flow cast registration

Job description

Cooper Pediatrics is seeking a patient services collaborator to support scheduling and registration across Cooper University Hospital and Cooper University Physicians. This role emphasizes excellent customer service and accurate insurance verification.

You will handle phone inquiries, facilitate access to professional services, and maintain professional communication, employing medical terminology and IDX-related processes.