Patient Access & Scheduling Specialist

Thrive Alabama; Albertville (AL); On-site; USD 34,000 - 48,000; Full time

Job summary

Kids for the Future in Albertville, AL seeks a patient access specialist to manage appointments, intake, and billing support. The role requires HIPAA knowledge, familiarity with Ryan White funding, and clerical experience in a medical setting.

You will use CAREWare, eClinical Works, Healow, and Microsoft Office to enter data, verify insurance, collect co-pays, and coordinate referrals. Travel to satellite clinics may be needed.

Qualifications

• HIPAA knowledge and Ryan White understanding are required.
• Minimum high school diploma or GED; clerical experience in medical env preferred.
• Experience with CAREWare, EMR systems and patient data entry is desirable.

Responsibilities

• Conduct insurance eligibility and intake, explain benefits, collect copays per sliding scale.
• Schedule, cancel, and reschedule appointments via Healow or EMR portal.
• Enter patient demographics and encounters in CAREWare; capture photos when needed.
• Obtain ROI, HIPAA consents; scan records into EMR; ensure records are complete.
• Coordinate outgoing/incoming referrals and respond to patient inquiries.

Skills

HIPAA knowledge

Ryan White knowledge

Basic bookkeeping

Cash handling

Communication

HIV basics

Education

High school diploma or GED

Tools

Microsoft Office

eClinical Works

CAREWare

Healow Agent

Join Me

Job description

Kids for the Future in Albertville, AL seeks a patient access specialist to manage appointments, intake, and billing support. The role requires HIPAA knowledge, familiarity with Ryan White funding, and clerical experience in a medical setting.

You will use CAREWare, eClinical Works, Healow, and Microsoft Office to enter data, verify insurance, collect co-pays, and coordinate referrals. Travel to satellite clinics may be needed.