Patient Access & Scheduling Coordinator I

IRMC; Indiana (PA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Career advancement opportunities

Great work-life balance and company culture

Job summary

A healthcare provider group in Indiana, PA seeks a Patient Service Representative I to manage appointment scheduling and insurance verification. The ideal candidate has a high school diploma and previous customer service experience. Strong interpersonal skills and the ability to handle stress are essential. This full-time role offers a supportive work environment, competitive salary, and opportunities for career advancement. The company promotes work-life balance and values its employees.

Qualifications

• Minimum of high school graduate or equivalent is required.
• Basic computer knowledge is a must.
• Previous customer service and medical experience preferred.

Responsibilities

• Create working relationships with hospital departments and provider offices.
• Schedule appointments following department templates and provider protocols.
• Provide patients with instructions related to their appointment type.

Skills

Interpersonal communication skills

Organizational skills

Multitasking

Problem solving

Customer service

Education

High school graduate or equivalent

Tools

Cerner Solution

Insurance eligibility software

Job description

A healthcare provider group in Indiana, PA seeks a Patient Service Representative I to manage appointment scheduling and insurance verification. The ideal candidate has a high school diploma and previous customer service experience. Strong interpersonal skills and the ability to handle stress are essential. This full-time role offers a supportive work environment, competitive salary, and opportunities for career advancement. The company promotes work-life balance and values its employees.