Patient Access Scheduling Coordinator

Moffitt Cancer Center; United States; On-site; USD 23,000 - 34,000; Full time

Job summary

Moffitt Cancer Center in Florida seeks a Patient Access Scheduling Coordinator to register patients on arrival and coordinate orders and appointments with the care team.

The role requires strong communication, ability to multitask, attention to detail, and comfort with medical terminology while handling multiple priorities in outpatient clinics.

Qualifications

• Meet, communicate, and interact respectfully with diverse individuals.
• Set up, organize, and maintain record systems.
• Customer service, multi-tasking, computer and typing skills.
• Strong attention to detail while multi-tasking in stressful situations.
• Critical thinking: problem solving and root cause analysis.

Responsibilities

• Register patients as they arrive and schedule orders and appointments.
• Explain forms and policies and answer patient questions.
• Coordinate administrative information between staff and patients.
• Manage future appointment requests from care team.

Skills

Customer service

Multi-tasking

Communication skills

Attention to detail

Critical thinking

Problem solving

Interpersonal communication

Typing skills

Computer skills

Education

High school diploma or GED

Associate’s degree

Job description

Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer.

As the only National Cancer Institute-designated Comprehensive Cancer Center based in Florida, Moffitt employs some of the best and brightest minds from around the world. Join a dedicated team of nearly 11,000 who are shaping the future we envision. Moffitt has been recognized as a Best and Brightest Company to Work For in the Nation and is continually named one of the Tampa Bay Times’ Top Workplaces.

Summary

As a Patient Access Scheduling Coordinator (PASC) at the Moffitt Cancer Center, you are responsible for registering patients as they arrive for their visit and for scheduling any orders and appointments requested by the patient’s care team as patients depart within all clinics under direct supervisor. As part of these processes, you are responsible for gathering accurate information, explaining forms and policies, and answering questions from our patients. Focus on scheduling and communicating with patients for future appointments from request lists. Must be comfortable with medical terminology and thrive in an environment with many competing priorities and demands. This position provides administrative support responsibilities associated with one or more outpatient clinics. Is responsible for accurate appointment management and correct coordination of all administrative information between professional staff and the patient.

Job Title: Patient Access Scheduling Coordinator
Minimum Education Level: High School Diploma/GED
Minimum Field of Study:
Minimum Education Notes:
Preferred Education Level: Associate’s Degree
Preferred Field of Study:
Preferred Education Notes:
Licensure Certification Needed: No
Minimum Licensure:
Minimum Licensure (Other):
Training Required: 1. Ability to meet, communicate, and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner in order to complete job assignments. 2. Ability to set up, organize, and maintain record systems.3. Customer Service, multi-tasking, computer and typing skills, use various types of office automation equipment and software, and interpersonal communication skills both verbally and written.4. Strong attention to detail while being able to multi-task and maintain patience and composure (with customer service etiquette) in stressful situations.5. Possess strong critical thinking abilities such as problem solving, root cause analysis, and provide timely solutions.

Salary Range

$16.91 - $24.64

Salary ranges posted for this position represent the expected base pay range for the role. Actual compensation may vary based on location and a variety of job-related factors, including experience, skills, education, and internal equity among Team Members in similar positions.

We are committed to maintaining fair and equitable pay practices and regularly review compensation to ensure alignment across our workforce.

Moffitt Career Site

_ If you have the vision, passion, and dedication to contribute to our mission, _

_ then we have a place for you! _

1. Equal Employment Opportunity

Moffitt Cancer Center is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran or disabled status. We seek candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence.

2. Reasonable Accommodation

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