Patient Access & Scheduling Coordinator

Nevada Regional Medical Center; Nevada, Northern (MO, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Nevada Regional Medical Center is seeking an Appointment Scheduling Clerk to greet patients, collect needed information, and schedule appointments according to department preferences. You will obtain prior authorizations, enter patient and insurance data, and coordinate with physicians and staff while maintaining patient confidentiality.

The role requires excellent communication, accuracy in data entry, and knowledge of medical terminology.

Qualifications

• High school graduate or equivalent.
• Preferred: 2+ years of experience.
• Experience in appointment scheduling.
• Experience in customer service.
• Knowledge of medical terminology and familiarity with medical diagnostic procedures.
• Some knowledge of healthcare billing and authorizations.

Responsibilities

• Answers the phone in a friendly manner.
• Obtains prior authorizations from various insurance companies.
• Determines if an authorization is needed and ensures that an authorization has been obtained before scheduling.
• Accurately enters patient information in the computer/scheduling program.
• Obtains and accurately enters all insurance information
• Communicates with physicians, nurses, and clinical staff.
• Obtains benefit information from insurance companies specific to the service the patient is to receive in order to inform the patient of expected cost.
• Maintains patient confidentiality.

Education

High school diploma or equivalent

Job description

Nevada Regional Medical Center is seeking an Appointment Scheduling Clerk to greet patients, collect needed information, and schedule appointments according to department preferences. You will obtain prior authorizations, enter patient and insurance data, and coordinate with physicians and staff while maintaining patient confidentiality.

The role requires excellent communication, accuracy in data entry, and knowledge of medical terminology.