Patient Access & Scheduling Clerk

Unity Health Care.; Washington (District of Columbia); On-site; USD 26,000 - 29,000; Full time

Job summary

Unity Health Care in Washington, DC is seeking a Patient Registration Clerk to support patient intake, scheduling, and accurate data entry. You will verify insurance, update demographics, and serve as a front-line liaison for patients and clinical staff.

The role emphasizes strong communication, attention to detail, and the ability to manage multiple tasks in a busy health center environment. Full-time, on-site position with focus on efficient clinic operations.

Qualifications

• High school diploma or equivalent.
• At least one year of experience in an office setting; medical office experience preferred.
• Knowledge of medical terminology and health insurance.
• Basic knowledge of health insurance programs, including Medicare and Medicaid, preferred.
• Strong oral, written, and telephone communication skills.
• Bilingual English/Spanish skills preferred.
• Basic computer proficiency.
• Ability to work independently and as part of a team.
• Ability to interact effectively with individuals from diverse ethnic and cultural backgrounds and with varying needs.
• Typing speed of 40 words per minute preferred.
• Strong attention to detail, organization, and follow-through.
• Ability to manage multiple, time-sensitive tasks in a fast-paced environment.

Responsibilities

• Control the flow of patients in and out of the clinic.
• Perform patient registration functions, including insurance verification and updating demographic and emergency contact information.
• Serve as a receptionist and liaison between patients, teammates, and staff.
• Review patient-related forms for accuracy and completeness and assist patients with completing required information.
• Schedule patient appointments, record appointment information, and effectively communicate appointment details to patients.
• Maintain accurate patient files and databases.
• Measure and monitor key metrics related to advanced access.
• Maintain a clean, organized, safe, and professional work environment.
• Answer and direct telephone calls appropriately.
• Assist trained staff as needed to support clinic operations.
• Perform other duties as assigned.

Education

High school diploma or equivalent

Job description

Unity Health Care in Washington, DC is seeking a Patient Registration Clerk to support patient intake, scheduling, and accurate data entry. You will verify insurance, update demographics, and serve as a front-line liaison for patients and clinical staff.

The role emphasizes strong communication, attention to detail, and the ability to manage multiple tasks in a busy health center environment. Full-time, on-site position with focus on efficient clinic operations.