Patient Access Scheduler I (Remote)

Talentify.io; United States; Remote; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare services organization is seeking a Patient Access Coordinator. This role involves pre-registering and scheduling patient appointments, providing assistance and information to patients, and ensuring a smooth healthcare experience. Ideal candidates will possess a High School Diploma and at least 2 years of customer service experience, with opportunities for career advancement and a flexible work environment.

Benefits

Generous benefits package

Flexible work environment

Structured training program

Qualifications

• Minimum of 2 years in a direct customer-facing sales or service setting.
• Completion of a medical terminology program preferred.
• 2 years of experience in a medical setting preferred.

Responsibilities

• Pre-register and schedule patient appointments in a courteous manner.
• Direct calls to appropriate services in Patient Access Scheduling.
• Serve as the first point of contact for patients.

Skills

Customer service

Empathy

Communication

Education

High School Diploma or equivalent

Associate of Arts Degree

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Generous benefits package including medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO, and tuition reimbursement
- Flexible work environment with the ability to work remotely
- Be part of a passionate and innovative team dedicated to improving patient experiences
- Participate in a structured training program with a supportive onboarding process

What to Expect (Job Responsibilities):
- Pre-register and schedule patient appointments for assigned services in a courteous manner
- Direct calls to appropriate areas for services not provided in Patient Access Scheduling
- Receive requests for information and ensure timely distribution of materials
- Schedule, admit, and pre-authorize insurance for all patients in the assigned area
- Serve as the first point of contact, assisting patients in navigating the healthcare system with empathy

What is Required (Qualifications):
- High School Diploma or equivalent
- Minimum of 2 years in a direct customer-facing sales or service setting

How to Stand Out (Preferred Qualifications):
- Associate of Arts Degree or completion of a medical terminology program
- 2 years of experience in a medical setting

#HealthcareServices #PatientAccess #RemoteWork #CareerOpportunity #GenerousBenefits

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