Patient Access Scheduler - Fort Dodge Clinic, Full Time

Van Diest Medical Center; Webster City (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

Van Diest Medical Center is seeking a Patient Access/Scheduler to support telecommunications within and outside the clinic, directing patients, visitors, and others to the appropriate areas. The role involves collecting demographic and insurance information prior to service and entering it into the scheduling software.

You will verify insurance and gather preauth details, then communicate pre-service payment information to the Patient Access team.

Responsibilities

• Handle telecommunications from within and outside the clinic.
• Perform receptionist duties directing patients, visitors and others.
• Obtain and enter all demographic and insurance information prior to services.
• Enter correct information into scheduling software.
• Verify insurance and gather correct preauthorization information.
• Obtain and communicate pre-service payment information to Patient Access staff before service.

Job description

Come work with an award winning team!Thanks to the readers of The Daily Freeman-Journal, VDMC was named Best Place to Work in 2023 and 2024. Van Diest Medical Center has also been recognized as a 2025 Top 100 Critical Access Hospital by The Chartis Center for Rural Health. Chartis’ annual Top 100 award program recognizes outstanding performance among the nation’s rural hospitals based on the results of the Chartis Rural Hospital Performance INDEX®.This marks the second year for VDMC’s inclusion on the Top 100 Critical Access Hospitals. VDMC is one of only 12 hospitals in the state of Iowa to achieve this designation. Nationwide, there are 1,366 critical access hospitals. Additionally, Van Diest Medical Center (VDMC) has also been named a 2024 Top Workplaces INDUSTRY winner.Top Workplaces Industry awards celebrate organizations that have built people-first workplace cultures within their sector. The award marks them as an employer of choice for those seeking employment in the industry.Details about how Van Diest Medical Center builds a great workplace culture are available at https://topworkplaces.com/company/van-diest-medical-center/.

The Patient Access/Scheduler is responsible for telecommunications from within and outside of the clinic, performs receptionist duties in directing patients, visitors and others to the appropriate areas. Responsible for obtaining and entering all demographic and insurance information from patients prior to their service. Responsible for entering correct information into the scheduling software. Responsible for verifying insurance and gathering correct preauth information. Responsible for obtaining and communicating pre-service payment information (co-pay, co-insurance, deductibles) to Patient Access staff before service is rendered. Refers noninsured patients to the financial counselor to set up payment arrangements prior to services.

.9 FTE - 36 hours per week, between the hours of 7:00am-5:00pm.