Patient Access Representative, PT Evenings

Van Diest Medical Center; Webster City (IA); On-site; USD 21,000 - 30,000; Part time

Job summary

Van Diest Medical Center in Webster City, IA is seeking two Part-time Patient Access Representatives for evenings and weekends. The role covers patient registration, determining financial responsibility, and handling co-pays and coinsurance while coordinating with the financial counselor and patient accounts team.

You will also manage the hospital switchboard and perform receptionist duties, delivering a welcoming, professional face to patients and visitors while multitasking essential tasks

Qualifications

• Registration throughout the hospital is required.
• Determines patient financial responsibility and collects co-pays and coinsurance.
• Acts as the front-line face of the organization.

Responsibilities

• Register patients and route them to appropriate areas.
• Assist with patient billing and collect payments as applicable.
• Serve as hospital switchboard and receptionist for in-house and external calls.

Skills

Switchboard operations

Reception duties

Multitasking

Job description

*2 Positions Available!*

Come work with an award winning team!Thanks to the readers of The Daily Freeman-Journal, VDMC was named Best Place to Work in 2023 and 2024. Van Diest Medical Center has also been recognized as a 2025 Top 100 Critical Access Hospital by The Chartis Center for Rural Health. Chartis’ annual Top 100 award program recognizes outstanding performance among the nation’s rural hospitals based on the results of the Chartis Rural Hospital Performance INDEX®.This marks the second year for VDMC’s inclusion on the Top 100 Critical Access Hospitals. VDMC is one of only 12 hospitals in the state of Iowa to achieve this designation. Nationwide, there are 1,366 critical access hospitals. Additionally, Van Diest Medical Center (VDMC) has also been named a 2024 Top Workplaces INDUSTRY winner.Top Workplaces Industry awards celebrate organizations that have built people-first workplace cultures within their sector. The award marks them as an employer of choice for those seeking employment in the industry.Details about how Van Diest Medical Center builds a great workplace culture are available at https://topworkplaces.com/company/van-diest-medical-center/

The Patient Access Representative performs all aspects registration throughout the hospital. This position helps determine patient financial responsibility and collects co-pay, deductible, and coinsurance when applicable, working closely with the financial counselor and patient accounts department. This position serves as the switchboard for telecommunications within and outside of the hospital, performs some receptionist duties in directing patients, visitors, and others to appropriate areas. Position is often responsible for multitasking many important tasks at one time. The Patient Access Representatives are the face of the organization.

Both positions are part time evenings and weekends. Wage commensurate with experience.