Patient Access & Revenue Registrar

EvergreenHealth; Kirkland (WA); On-site; USD 33,000 - 51,000; Full time

Benefits offered by this job

Washington Paid Sick Leave (WPSL)

457(b) retirement plan

Free parking

Cafeteria & Gift Shop Discount

Job summary

EvergreenHealth is seeking a Patient Registration Clerk to welcome patients and visitors and to register them accurately in a manner that reflects EvergreenHealth's values and enhances the patient experience.

You will ensure proper patient identification to support safety and initiate the Patient Revenue Cycle for timely reimbursement using registration systems. The role requires effective communication, attention to detail, and the ability to multitask in a busy hospital setting.

Qualifications

• High School graduate or equivalent
• Knowledge of medical terminology
• Ability to be flexible in work assignments, detail oriented and organized and works well with others in a professional manner.
• Strong communication skills to effectively obtain information from patients, physicians, other clients.
• Ability to function independently, organize work, multitask, and establish priorities.
• Numerical ability is required to discuss financial arrangements including deposit requirements.
• Ability to exercise good judgment in determining appropriate actions in emergent situations, problem solving, and retain composure in stressful situations.
• Detail oriented and organized.
• Ability to manage work volume and disseminate status updates to team members.

Responsibilities

• Interviews patient or their representatives to obtain demographic and billing information via the registration area or the patient's bedside.
• Assists patients in completing the appropriate consent and/or worker's compensation forms.
• Completes pre-registration of patients prior to scheduled admission as necessary (may be conducted over phone or in person with patient or patient representative).
• Responsible for point-of-service collections.
• Identifies the need for financial counseling and refers the patient to the Financial Clearance Unit.
• Demonstrates knowledge of insurance payers and the use of electronic systems for verification purposes.
• Works with the House Supervisor for direct and scheduled admits as needed.
• Responsible for updating patient type changes based on physician's orders.
• Informs surgery patients of scheduled admit and surgery times.
• Responsible for following downtime procedures.
• Performs other duties as assigned

Skills

Communication skills

Multitasking

Detail oriented

Organizational skills

Medical terminology knowledge

Education

High School diploma

Vocational training or college degree

Job description

EvergreenHealth is seeking a Patient Registration Clerk to welcome patients and visitors and to register them accurately in a manner that reflects EvergreenHealth's values and enhances the patient experience.

You will ensure proper patient identification to support safety and initiate the Patient Revenue Cycle for timely reimbursement using registration systems. The role requires effective communication, attention to detail, and the ability to multitask in a busy hospital setting.