Patient Access & Revenue Cycle Specialist

BayMark Health Services; Boardman Township (OH); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Paid time off

Career growth

Mission-driven work

Job summary

MedMark Treatment Center is seeking a Full Time Patient Access Representative to manage the patient accounts lifecycle, verify benefits, and facilitate revenue cycle activities in a clinic setting.

The role emphasizes accurate recordkeeping, effective communication with payers and patients, and collaboration with clinical staff to ensure timely payments and proper authorization workflows.

Qualifications

• High school diploma or equivalent with at least 2 years' prior experience in a medical office setting.
• 2-4 years' experience with Medicaid and PAC and commercial insurance (preferred)
• Excellent customer service skills and professional public presentation skills, including telephone etiquette.
• Knowledge of medical insurance claims procedures, documentation and records maintenance.
• Knowledge of medical billing procedures, gather and compile data into reports.
• Proficient in basic PC skills. Microsoft Word and Excel preferred.
• Ability to communicate effectively, both orally and in writing.
• Self-directed with the ability to work with little supervision.

Responsibilities

• Review, maintain, and process fiscal/account records and transactions related to patient accounts.
• Verify insurance benefits and billing information by terminal and/or telephone. Annotate accounts with insurance coverage and estimated patient shares.
• Contact third party payers for payment post billing and resolve payment/billing issues.
• Reconcile daily money collected and maintain accurate accounts.
• Maintain confidentiality of patient records and assist with archiving discharged files.

Skills

Customer service

Medicaid experience

MS Office (Word/Excel)

Communication

Self-directed

Education

High school diploma or equivalent

Job description

MedMark Treatment Center is seeking a Full Time Patient Access Representative to manage the patient accounts lifecycle, verify benefits, and facilitate revenue cycle activities in a clinic setting.

The role emphasizes accurate recordkeeping, effective communication with payers and patients, and collaboration with clinical staff to ensure timely payments and proper authorization workflows.