Patient Access Representative (Weekends - Evenings)

Riverside Medical Group.; Smithfield (VA); On-site; USD 22,000 - 29,000; Part time

Job summary

Riverside Smithfield Hospital in Smithfield, VA, is seeking a Part-time Patient Access Representative for weekends and evenings. The role focuses on patient registration, data accuracy, and customer service in a fast-paced Revenue Cycle environment.

Responsibilities include collecting and verifying demographic data, handling patient inquiries, and ensuring EMTALA compliance. A High School Diploma or GED is required, with 1 year in billing/customer service/registration preferred and CHAA

Qualifications

• High School Diploma or GED required.
• 1 year Billing/Customer Service/Patient Registration preferred.
• Certified Healthcare Access Associate (CHAA) within 1 year preferred.

Responsibilities

• Register patients into the software system and verify information with a high level of service.
• Process payments/collections for Time of Service when applicable.
• Adhere to EMTALA rules when registering patients in ED and Obstetrics.

Skills

Customer Service

Billing

Patient Registration

Education

High School Diploma or GED

Job description

## Patient Access Representative (Weekends - Evenings)Applylocations: Riverside Smithfield Hospital - Smithfield, VAtime type: Part timeposted on: Posted Todayjob requisition id: 2026-036450Smithfield, Virginia**Hiring Range**$16.20 - $21.08/HourlyActual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.**Hours:** Weekends (2:00 PM - 10:30 PM)**Overview** Responsible for registration of all patient types within their department. Works daily reports and account work queues to ensure the integrity of registration data. The Patient Access representative is responsible for the delivery of critical components of the Revenue Cycle; understanding regulatory compliance, maintaining patient safety through correct patient identification practices, and providing excellent customer service. **What you will do*** Obtains or validates patient information and registers patients into the software system, while providing a high level of customer service.* Ensures all necessary demographic and financial data are obtained and documented into the system.* Maintains patient safety through the correct patient identification practices. Maintains strict confidentiality in all matters relating to patient PHI.* Works daily reports and account work queues to ensure the integrity of the registration data.* Handles patient inquires related to registration.* Calculates payment information, accepts funds and credit accounts accordingly for Time of Service collections.* Ensures EMTALA rules and regulations are strictly adhered to when registering patients through the ED and Obstetrics.* Completes forms and collects documents as needed based on the registration type.**Qualifications** **Education*** High School Diploma or GED, (Required)**Experience*** 1 year Billing/Customer Service/Patient Registration (Preferred)**Licenses and Certifications*** Certified Healthcare Access Associate (CHAA) - National Association of Healthcare Access Management (NAHAM) within 1 Year (Preferred)To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.