Patient Access Representative (Weekend Days) - Emergency Registration

Oklahoma State University Medical Center; Tulsa (OK); On-site; USD 21,000 - 26,000; Full time

Job summary

Oklahoma State University Medical Center in Tulsa seeks an Emergency Room Registration Representative to direct patients, verify benefits, eligibility and authorizations, and complete registrations. You will collect patient liability, enter data, obtain signatures, respond to calls, and manage queues with a strong emphasis on service quality.

The position requires superb communication, attention to detail, and the ability to multitask in a fast-paced environment.

Qualifications

• High School Diploma or equivalent (required).
• Experience in insurance verification, patient access, or a healthcare field.
• Knowledge of insurance terminology, plans, and billing processes.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication and interpersonal skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficient with Microsoft Office Suite and insurance/billing software.
• Maintain confidentiality and comply with privacy/regulatory standards.
• Epic experience is a plus.

Skills

Customer service

Attention to detail

Communication

Organizational skills

Multitasking

Education

High School Diploma

Tools

Microsoft Office Suite

Insurance verification software

Billing software

Epic

Job description

Job Description

The Emergency Room Registration Representative is accountable for directing patients and visitors, obtaining benefits, eligibility, and authorizations for treatment. The representative will be responsible for entering information to complete the registration, obtaining signatures, collecting applicable patient liability, working assigned Work Queues, and answering incoming calls. Excellent customer service skills are a must.

This position is for Friday, Saturday and Sunday 6:30am - 7pm

Qualifications

• High School Diploma or equivalent (required).
• Previous experience in insurance verification, patient access, or a healthcare-related field
• Knowledge of insurance terminology, plans, and billing processes.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills, both written and verbal.
• Ability to manage multiple tasks and work in a fast-paced environment.
• Proficient with Microsoft Office Suite and experience with insurance verification or billing software.
• Ability to maintain confidentiality and adhere to privacy and regulatory standards.
• Epic experience is a plus.