Patient Access Representative - University Health Services (Full Time, OPS)

Florida State University; Tallahassee (FL); On-site; USD 21,000 - 28,000; Part time

Job summary

Florida State University’s University Health Services seeks a part-time front desk assistant to check in patients, verify insurance, and scan medical records on a busy campus clinic. You will answer routine inquiries, screen phone calls, forward questions to the appropriate departments, and assist with immunization and insurance form processing to maintain health compliance.

Experience in a healthcare or campus setting is preferred; punctuality, accuracy, and customer service attitude are

Qualifications

• High school diploma or equivalent.

Responsibilities

• Check in patients, determine eligibility for services, verify insurance, and scan medical records.
• Screen incoming phone calls, answer routine questions and forward inquiries to appropriate departments.
• Obtain and input immunization and insurance forms as necessary for health compliance requirements.

Skills

Customer service

Phone etiquette

Data entry

Education

High school diploma or equivalent

Job description

• Check in patients, determine eligibility for services, verify insurance, and scan medical records.
• Screen incoming phone calls, answer routine questions and forward inquiries to appropriate departments.
• Obtain and input immunization and insurance forms as necessary for health compliance requirements.

Department

University Health Services

Responsibilities

• Check in patients, determine eligibility for services, verify insurance, and scan medical records.
• Screen incoming phone calls, answer routine questions and forward inquiries to appropriate departments.
• Obtain and input immunization and insurance forms as necessary for health compliance requirements.

Qualifications

High school diploma or equivalent.

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!

Learn more about Florida State University and our campuses.

Considerations

This is an OPS/temporary job.

Based on the duties, this position may require completion of a criminal history background check.

Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.